gym receptionist assistant resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Multi-Line Telephone Skills
Business Operations Understanding
Recordkeeping and Bookkeeping
Office Equipment Operations
Computer Skills
Customer Service
Organizational Skills
First Aid/CPR
Friendly, Positive Attitude
Microsoft Office
People Skills
Experience
01/2019 to CurrentGym Receptionist/AssistantBae Systems | Wayne, NJ,
Answered phones, issued equipment and completed guest check-in.
Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supp
Used POS system to assist with new membership cards, change of address and billing questions.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Interacted with high profile guests per day to deliver positive, fun experience.
Monitored facility to verify members to rules and safety procedures to protect customers and reduce liability risks.
Communicated with manager to discuss ride maintenance or repair issues.
Educated patrons on facilities, entertainment options and rules and regulations.
Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
Operated telephone switchboard to provide information, take messages and forward calls.
Scheduled personal training sessions and maintained and updated appointment calendars.
Monitored fitness room to direct smooth flow of patrons through exercise circuits.
Resolved customer complaints and made necessary updates to customers' accounts.
Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
Re-racked weights to maintain neat, organized and clean gym.
Greeted customers, answered general questions and directed to appropriate locations.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Maintained professional tone at all times, including during peak rush hours.
Updated databases and spreadsheets to promote access to information.
Handled diverse needs for clients in-person, by phone or through email.
Greeted customers, delivery persons and official representatives.
Displayed professional standards at reception desk to impress visitors.
Greeted and directed visitors to appropriate personnel and answered calls and emails daily.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Maintained office supply inventory and placed orders to meet demand.
Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Input new documents, expenses and orders into system for timely recordkeeping.
Managed office cleaning and sanitizing to comply with infection control protocols.
Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation preparation.
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
06/2015 to 08/2019Professional NannyTender Loving Care Inc | City, STATE,
Stayed current on toy and child-related recalls and safety warnings.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Posted parents' contact information and first responder phone numbers in case of emergency situations.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Washed and put away dishes and wiped down counters after meals and snacks.
Encouraged safe, positive behavior by redirecting children to take positive action.
Engaged children with games and puzzles to promote mental development and enjoyment.
Assisted children with completing homework and special assignments to improve academic performance.
Minimized TV and mobile device time by engaging children with games and physical books.
Observed children during snack time to prevent choking.
09/2010 to 06/2012Human Resources InternJacobi Hospital | City, STATE,
Organized and stored employment forms and information.
Maintained employee documentation, organizational chart and phone list.
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Collected messages for team members and provided callers with details about company policies and business hours.
Reported and tracked HR metrics, goals and targets.
Demonstrated awareness, understanding and skills necessary to work in diverse environment.
Answered employee inquiries regarding pay and benefits.
Education and Training
Expected in 06/2011 to to High School Diploma | STEVENSON HIGH SCHOOL , The Bronx, NY, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.