Gym Attendant Resume Example University Of Rhode Island

GYM ATTENDANT

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Skills

Sales abilities
Safety assurance
Issue resolution
Customer Service
Customer service expertise
Equipment Operation

Organization
Communications
Team Building
Problem Resolution
First Aid/CPR

Experience

Gym Attendant - University of Rhode Island (South Kingston , RI )August 2019 - Current

Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
Sold tickets and collected additional fees from customers for special services.
Trained new employees on ride operations, pointing out safety mechanisms and features.
Educated patrons on facilities, entertainment options and rules and regulations.
Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
Collaborated with peers to deliver consistent service and promote customer retention.
De-boarded passengers for safety to repair attraction equipment for optimal operation.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Communicated with manager to discuss ride maintenance or repair issues.
Inspected equipment to detect wear and tear, notifying supervisor of parts needing immediate repair.

Retail Sales Representative - Christmas Tree Shops (Warwick, RI)November 2018 - January 2019

Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Provided every customer with professional and polite support for sales and service needs.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Bagged, wrapped and packaged purchases according to customer needs.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Assisted customers by checking Software system to find merchandise at other locations, arranging for shipments and delivery.
Greeted and assisted customers in locating items and completing purchases.
Executed re-merchandising of retail categories to meet shelf standards and maintain local corporate compliance.
Scheduled recategorization of merchandise to maintain corporate compliance and satisfy shelf standards.
Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
Maintained knowledge of current sales and promotions, security practices and policies regarding payment and exchanges.
Expressed appreciation for patronage, inviting and encouraging customer return visits.
Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.

Camp Counselor - Cranston Parks and Recreaction (Cranston, RI)July 2015 - August 2018

Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
Protected safety of every person enjoying recreational activities by enforcing disciplined and consistent policies.
Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
Reported any camper not following proper safety protocols to maintain safety of campers.
Mediated conflicts between campers.
Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
Helped participants enjoy activities while ensuring adherence to protocol.

Education and Training

High School DiplomaJune 2019Cranston High School West, Cranston, RI

Some College (No Degree)University of Rhode Island, Kingston, RI

Resume Overview

Companies Worked For:

University of Rhode Island
Christmas Tree Shops
Cranston Parks and Recreaction

School Attended

Cranston High School West
University of Rhode Island

Job Titles Held:

Gym Attendant
Retail Sales Representative
Camp Counselor

Degrees

High School Diploma
Some College (No Degree)

Gym Attendant Resume Example

Resume Score: 80%

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