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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Experienced military veteran knowledgeable about operating and maintaining small boy systems. Advanced mechanical expertise and technical know-how to handle any challenge. Highly observant, organized and methodical in isolating and resolving any issue.

Work History
08/2017 to 07/2020
Gunner's Mate Natixis Global Asset Management Boston, MA,
  • Repaired external structure of vessel to maintain proper working order and minimize downtime.
  • Reviewed mission requirements and identified appropriate equipment to achieve goals.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked with Honorguard team to perform funeral honors for fallen veterans and service members.
  • Entered and maintained departmental records into company database using TWMS (total workforce management system.
  • Worked with region to properly manage all funeral documentation.
  • Managed agendas and calendars for team members to work efficiently and effectively.
  • Folded and presented flag for honors of a fallen loved one.
  • Reduced recordkeeping errors by efficiently and precisely handling all funeral records.
  • Consistently made phone calls to keep records for veterans up to date.
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
  • Prepared weekly reports to region, chain of command and Commanding Officer.
  • Managed scheduling, travel arrangements, communications screening and other administrative support tasks for honorguard personnel.
  • Planned and performed in many successful colorguard events.
  • Trained more than 60 permanent and non-permanent personal onboard NSE's honorguard team.
  • Assisted in monitoring trainee performance to identify gaps in training.
  • Managed attendance, vehicle records and team members records
  • Maintained professionalism and respect before, during and after funeral honors has been conducted.
04/2017 to 08/2017
Sales Associate Shipmonk Davie, FL,
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Processed product returns and assisted customers with other selections.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Generated brand awareness and positive product impressions to increase sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and concerns to support positive customer experiences.
05/2016 to 05/2017
Janitor BASF City, STATE,
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents.
  • Sanitized, cleaned and scrubbed restroom fixtures and surfaces in detail.
  • Used approved cleaning products on various surfaces to reduce bacterial growth and prevent spread of viruses.
  • Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products to alleviate germs.
  • Cleaned offices and common areas, emptied trash and restocked supplies in restrooms.
  • Worked on team of 7 staff members to service all offices and bathrooms daily.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
  • Cleaned, vacuumed and dusted all areas of all BASF buildings to maintain organized, professional appearance for employees and clients.
Skills
  • Training
  • Team management
  • Customer service
  • Stocking and Replenishing
  • Adapt to diverse groups
  • Cleaning
  • Team building
  • Communication skills
  • First Aid/CPR
  • Client Service
  • Problem-solving skills
  • Organization
Education
Expected in
Associate of Applied Science: General Studies
Calhoun Community College - Tanner, AL
GPA:
  • Continuing education in Nursing
  • Started college before joining the United States Navy
Expected in 06/2021
Associate of Science: Pre-Nursing
Skagit Valley College - Mount Vernon, WA
GPA:
  • Continuing education in Nursing from 2016.
Accomplishments
  • Achieved Petty Officer Third Class May 2018.
  • Accepted to two colleges.
  • Successfully performed over 200 funeral honors.
  • Used TWMS to maintain funeral tracking.
  • Used Microsoft Excel to develop team members tracking spreadsheets.

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Resume Overview

School Attended

  • Calhoun Community College
  • Skagit Valley College

Job Titles Held:

  • Gunner's Mate
  • Sales Associate
  • Janitor

Degrees

  • Associate of Applied Science
  • Associate of Science

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