Guest Service Representative Resume Example

• Polite and accommodating guest service representative bringing 2 years of experience in hospitality settings. Sincere and helpful when working with guests, families and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.
• Hardworking and reliable front desk agent with strong ability in guest relationsand customer service. Offering good communication, problem solving and Organization skills. Highly organized, proactive and punctual with team-oriented mentality.
• Hospitality management student with background in Hotel and Restaurant setting. Strong technical proficiency with work history in front desk, housekeeping, restaurant and kitchen. In-depth knowledge of opera
• Knowledgeable and tolerant in Front Desk agent with experience successfully balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills.
• Multicultural guest service representative with 2 years of experience representing business and helping guests. Go-getter with pleasant attitude and well-developed interpersonal skills. Fluent in English and Tagalog.
• Well-rounded individual with experience interacting with guests and resolving issues to propel customer satisfaction. Focused on resolving issues, greeting guests and overseeing guest queries and services within busy establishment. Polished and tolerant when handling high-stress situations using appropriate responses.

PERSONAL INFORMATION:

Age: 28

Date of Birth: August 25, 1992