guest service ambassador resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Dedicated individual motivated to maintain customer satisfaction, contribute to company success and willing to learn.
Skill Highlights
Bilingual
Strong organizational skills
Energetic work attitude
Courteous demeanor
Fast Learner
Telecommunication skills
Opening/closing procedures
Microsoft Word
Multi-Tasking
Writing
Work Experience
06/2017 to Current
Guest Service AmbassadorCompass Group Usa Inc – Santa Monica, CA, Managed quality communication, customer support and product representation for each customer. Guaranteed positive customer experiences and resolved all customer complaints. Accurately logged all daily interaction with customers and report to management. Regularly sought the opportunity to help and suggest customers to stores. Furthermore, I expressed appreciation and invited customers to return to the mall.
05/2016 to 02/2017
Cashier/BaristaMarriott Vacations Worldwide – Lahaina, HI, Cross-trained and provided back-up for other customer service representatives when needed.Trained a variety of new employees. I was a host, working the front of the house. Made various drinks, non-alcoholic and alcoholic. I was also a server from time to time at my station. I answered the phone, took orders and made deliveries when needed. Plus, assisted with catering orders.
10/2015 to 01/2016
Sales AssociateThe Talbots Inc – North Brunswick, NJ, Assisted customers with store and product complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Stocked and rotated inventory regularly.
Education and Training
Expected in 2015 to to
High School Diploma: Alexander Hamilton High School - Los Angeles, CA GPA: Student body government representative. Editor in Chief for yearbook. 3.5 GPA.
Expected in 2019 to to
: In Progress California State University of Northridge - Northridge, CA GPA: Part of various clubs. Part-time student.
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