GSA who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
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Processed an average of 400 transactions each day in a timely manner.
Answered customers' questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for thefront end.
Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Offered direction and gave constructive feedback to motivate team members.
Held each team member accountable for achieving brand and performance goals.
Built and maintained effective relationships with peers and upper management.
Attended at least 4 team meetings each month to voice concerns and offer constructive feedback to others.
Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
Processed all sales transactions accurately and in a timely fashion.
Marked clearance products with updated price tags.
Processed an average of 200 transactions each day in a timely manner.
Helped customers select products that best fit their personal needs.
Offered exceptional customer service to differentiate and promote the company brand.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Resolved guest complaints promptly and professionally.
Served orders to customers at windows, counters and tables.
Cut and chopped food items and cooked on a grill or in fryers.
Packaged menu items into bags or trays and placed drink orders into carriers.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
Accurately measured ingredients required for specific food items.
Prepared and served beverages such as coffee, tea and fountain drinks.
Properly portioned and packaged take-out foods for customers.
Quickly and efficiently processed payments and made accurate change.
Mastered Point of Sale (POS) computer system for automated order taking.
Carefully maintained sanitation, health and safety standards in all work areas.
Frequently washed and sanitized hands, food areas and food preparation tools.
Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Cleaned food preparation areas, cooking surfaces, and utensils.
Worked well with teammates and openly invited coaching from the management team.
Took initiative to find extra tasks whenscheduled duties were completed.
Assisted management with monthly inventory control and weekly stock ordering.
Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.
Prepared items according to written or verbal orders, working on several different orders simultaneously.
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School Attended
Job Titles Held:
Degrees
