Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Guest Service Attendant who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Highlights
Reliable and punctual
Energetic self-starter
Written and oral communication skills
Reading comprehension skills
Excellent communication skills
Customer- and service-oriented
POS systems
Cash handling accuracy
Inventory control procedures
Ability to mediate disputes
Experience
GSA, 09/2015 - 10/2016 Petco – Olympia, WA, Answered customers’ questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Held each team member accountable for achieving brand and performance goals.
Cashier , 05/2014 - 09/2016 Firehouse Subs – Chesapeake, VA, Computed sales prices, total purchases and processed payments. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Operated a cash register to process cash, check and credit card transactions. Guided customers in choosing items that reflected personal style and shape.
Server, 04/2013 - 04/2014 Watermark Retirement Communities – Whittier, CA, Apportioned and served food to patrons. Stocked cabinets and serving areas with condiments, and refilled condiment container. Accepted payment from customers and made change as necessary. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Took orders from patrons for food or beverages. Communicated with customers regarding orders, comments, and complaints.
Head Host, 07/2012 - 03/2013 Jose Peppers – City, STATE, In
charge of training all newly employed team members. Greeted the guests, light
cleaning duties, assisted with services, communicated well with the other staff in order to create a
positive guest experience.
Education
Associate of Arts: General Studies , Expected in 2016 - Florida SouthWestern State College - Fort Myers, FL GPA:
Bachelor of Science: Communication Science Disorders, Expected in 2018 - University South Florida - Sarasota, FL GPA:
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