group exercise instructor resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Friendly Group Fitness Instructor with 37-year career in health and wellness. Strong track record of helping clients achieve goals while enjoying classes and making positive life choices. Innovative and resourceful with proven skills in creating fun, engaging programs.
Skills
Goal Setting
Sales skills
Relationship-building
Coaching clients
Demonstrating exercises
Healthy living role model
Work History
10/1998 to Current
Group Exercise InstructorClubcorp Club Operations, Inc. – Overland Park, KS,
Maintained class attendance records and documented clients' progress toward stated goals.
Performed fitness assessments of all new clients.
Served as point of reference for fitness expertise within club.
Motivated clients to achieve their personal fitness goals through developing and modifying routines.
Designed and implemented [Number] fitness instruction classes, including [Type] and [Type] classes.
Drove operational improvements which resulted in savings and improved profit margins.
Worked with [Type] customers to understand needs and provide [Type] service.
Led [Type] team in delivery of [Type] project, resulting in [Result].
Developed team communications and information for [Type] meetings.
Monitored social media and online sources for industry trends.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Increased customer satisfaction by resolving [Product or Service] issues.
Transported [Product or Service] to customer locations [Timeframe].
Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Resolved [Type] problems, improved operations and provided exceptional client support.
Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
01/2003 to 03/2020
Group Fitness ManagerGold's Gym International, Inc. – Anderson, SC,
Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
Led individual and group wellness seminars and educational programs on [Type] and [Type] topics.
Performed screenings every [Timeframe] for markers such as blood pressure, weight and BMI.
Conducted group wellness presentations for classes up to [Number] participants.50
Conducted group wellness presentations for classes up to [Number] participants.
Monitored, tracked and reported on individual progress with wellness plans.
Met or exceeded monthly revenue and training goals.
Provided individual health coaching to help clients optimize personal choices.
Demonstrated safe and correct forms for each exercise and piece of equipment.
Helped clients set and achieve health and wellness goals.
Drove operational improvements which resulted in savings and improved profit margins.
Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
Transported [Product or Service] to customer locations [Timeframe].
Worked with [Type] customers to understand needs and provide [Type] service.
Led [Type] team in delivery of [Type] project, resulting in [Result].
Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance as needed.
Resolved [Type] problems, improved operations and provided exceptional client support.
Increased customer satisfaction by resolving [Product or Service] issues.
Developed team communications and information for [Type] meetings.
06/1993 to 06/2003
WaitressTraditions Spirits – Willis, OK,
Displayed enthusiasm and promoted [Type] service to customers, successfully increasing referrals and walk-in business.
Achieved [Timeframe] sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Assessed [Number] square-foot restaurant and lounge according to state and federal cleanliness standards.
Decreased customer wait times by efficiently carrying [Number] plates at one time without spilling or dropping food.
Used cash registers and credit card machines to cash out customers, handling up to $[Amount] in cash per event.
Prepared specialty deserts for customers including [Type] and [Type].
Managed food resources, memorized orders and coordinated service in [Number]- table restaurant.
Upsold [Type] specialty items to increase overall sales and exceed targets.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Coordinated [Number] events throughout [Number] banquet spaces, including weddings, reunions, and corporate meetings.
Implemented new drink policies, reducing over-pouring by [Number]%.
Directed and managed all banquet functions for [Number]-room [Type] property, including [Number] square feet of meeting space.
Education
Expected in 12/1976 to to
High School Diploma: St Andrew’s Priory - Honolulu, HI, GPA:
Accomplishments
Recognized as Top Performing GX Manager for Large Company 2018 & 1019.
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