Results-focused on Changing Environments an demands professional with strength in multi tasking . Proactive leader with strengths in communication and collaboration. Proficient in leveraging any task I am on and adapting to change when needed. The knowledge to promote Positive attitude. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Teambuilding
Work ethic
Training & Development
Reliable and trustworthy
Decision-making
Analytical
Organization
Data management
Flexible
Communication
Multitasking
People skills
Organizational skills
First Aid/CPR
Friendly, positive attitude
Troubleshooting
Collaboration
Education and Training
Henry Ford CollegeDearborn, MIExpected in ā ā:Boiler Operator Mechanics - GPA:
Nurse Aid Training Insitute380 S Venoy Rd. Westland, Mi, 48185, Expected in ā ā:C.N.A Medical - GPA:
City OF Dearborn16901 Michigan Ave.,ste.11 ,Dearborn, Michigan , Expected in 09/2020 ā āLicense:High Pressure Boiler License - GPA:
Experience
Virginia Community College System - Grounds Maintenance Worker Wythe, VA, 11/2016 - Current
Assisted with grounds maintenance with basic landscaping support, including mowing, trimming and debris removal.
Removed poison ivy and other harmful plants while wearing protective gear.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
Operated landscaping equipment to maintain grounds and remove trees.
Pruned trees and bushes to improve visibility and shapes. Drove delivery an pick ups to 32 schools.
Cleared pathways of overgrowth, debris and snow to reduce hazards.
Giant Eagle, Inc. - Shift Leader/ Supervisor Brook Park, OH, 08/1999 - 02/2001
Complied with company policies, objectives and communication goals.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Established and enforced clear goals to keep employees working collaboratively.
Inspected incoming supplies to conform with materials specifications and quality standards.
Developed position rotation to support continuous improvement and operator development.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Coached and mentored staff members through constructive feedback to develop long-term career goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Dearborn Cleaners - Counter Clerk City, STATE, 05/2004 - 2016
Recorded accurate customer orders utilizing company computer system.
Delivered exceptional service by greeting customers, taking orders and filling each accurately.
Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
Processed order transactions, including debit and cash operations.
Delivered top quality customer service in professional manner while managing multiple tasks.
Delivered updated and accurate information in response to guest inquiries.
Resolved customer complaints and fostered customer retention and loyalty.
Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
Responded effectively to customer questions and inquiries and provided information regarding products.
Reviewed daily sales transactions and analyzed for errors.
Offered information regarding sale promotions and new products.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Achieved cost-savings by developing functional solutions to problems.
Handled all delegated tasks, including bookkeeping
Contributed to development, planning and completion of project initiatives.
Collaborated with others to discuss new opportunities.
Exceeded customer satisfaction by finding creative solutions to problems.
Improved operations by working with team members and customers to find workable solutions.
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