Outgoing individual with well-honed organizational, communication and team driven skills. Enthusiastic and team-driven with 1 year of experience working in busy environments. Excellent reputation for resolving problems and improving customer satisfaction. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Polite and positive with exceptional telephone etiquette. Easily adaptable to high-pressure, dynamic situations. Friendly and prompt Strong multitasking, communication and interpersonal skills. Enjoys working closely with team members to provide positive guest experience.
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