Visionary leader offering 12 years of management experience optimizing safety, quality, and productivity, improving P&L performance. Exceptionally skilled in uniting multiple cultures to embrace a corporate vision across Global Logistics Operations. I run a 92 million dollar hub and hold leadership of a $1 million budget. Leads a Team of 80+ personnel that maximizes efficiency, reliability, safety, and cost effectiveness. I have the ability and passion on developing people and serving the community.
02/2014 to Current
Operations CoordinatorUnited Parcel Service － SC
Recognized as top ranked Transportation Coordinator in 2014 and 2015.
Hub was ranked #4 in the Country in 2014.
1 Service frequency in 2015 Zero injuries in 2014 and 2015 Promoted 5 associates and 2 Part Time Supervisors Oversees and manages 7 outbound frontline supervisors and 80 associates.
Applies knowledge of the company structure and operations to resolve problems, make decisions, and achieve business objectives Determine employee training needs to produce continuous development plan along with conducting performance evaluations and resolve any individual and group performance issues.
01/2006 to 02/2014
Operations CoordinatorUnited Parcel Service － Doraville, GA
Recipient of Best in Class award in 2009.
Promoted 11 associates and 5 Part Time Supervisors Oversees and manages 5 outbound frontline supervisors and 45 hourly associates.
Coordinates daily flow of packages to improve service, reduce LIB's, and manage cost effectively.
Plans, organizes, and executes daily activities for the work group to efficiently, effectively, and safely manage flow of packages.
Monitors and improves productivity while improving quality along with developing and implementing programs to improve the employee morale, effectiveness, and most importantly retention.
Eliminating service failures and reducing cost by training and managing the frontline supervisors.
10/2001 to 01/2006
Frontline SupervisorUnited Parcel Service － Doraville, GA
Multiple awards for Supervisor of the Month and Supervisor of the Quarter.
Was responsible for 10-15 associates carrying out daily package flow operations.
Maintained and provided training to Union employees to improve production.
Used effective communication skills, relaying information to employees about safety, service, profitability, and company regulations.
Learned and perfected safety and production methods.
07/2001 to 10/2001
Package HandlerUnited Parcel Service － Doraville, GA
Recognized for perfect attendance.
Employee of the month in September 2001.
Served on the Safety Committee.
Responsible for scanning, and loading all packages into correct trailers to be delivered to their destination.
coaching, communication skills, counseling, employee training, Hub, Internet technology, team building, leadership, managing, Microsoft Office, Monitors, Oracle, organizational skills, problem solving, quality, Safety, scanning, Supervisor, teaching, time management, Transportation
*Volunteers for Special Olympics
*March of Dimes