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grooming tech resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Enthusiastic, dependable and hardworking professional with 3 years sales and retail experience. 2 years experience in housekeeping (both residential and commercial). Over 1 year experience as Grooming tech as well as receptionist. Successful at meeting efficiency goals and history of excellent work ethic. Reliable and dedicated individual seeking long-term employment.

Skills
  • Customer relations
  • Cash register operation
  • Customer service excellence
  • High volume transactions
  • Store cleanliness and appearance
  • Outgoing and enthusiastic
  • Animal shelter volunteer
  • Dog behavior expertise
  • Use of muzzles and restraints
  • Animal behavior knowledge
  • Patient and reliable
  • Detail-oriented
  • Interior and exterior cleaning
  • Client education
  • Safety precautions and measures
  • Dependable and reliable
  • Superior communication skills
  • Cheerful and energetic
  • Organized
  • Superb sales professional
Experience
Grooming Tech, 07/2018 to 04/2019
PetsenseAbbeville, LA,
  • Monitored 20+ animals per 10-hours shifts
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow
  • Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats
  • Laundered soiled animal bedding immediately to reduce infection, using appropriate chemicals
  • Delivered positive reinforcement to pacify dogs during grooming sessions and provided rewards for successful completion of grooming session
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals
  • Bathed approximately 30 animals per 10-12 hour shift
  • Unloaded and organized supplies to maximize team efficiency
  • Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder
  • Walked animals outside for potty breaks two times per shift to avoid accidents in play areas and on bedding
  • Supported animal health by keeping all areas clean, neat and properly sanitized
  • Assisted grooming staff with nail clipping, plucking of the ear hair with hemostats, fur blow drying and combing out matted fur during high-volume periods, including holidays
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems
  • Delivered consistent customer service to pet owners, effectively increasing repeat business
  • Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs
  • Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details
  • Answered phone system, scheduled and confirmed appointments. As well as responding to questions regarding pricing and services
Sales Associate, 06/2018 to 10/2018
Ymca Twin CitiesForest Lake, MN,
  • Provided customers with unparalleled service and support for both in stock and back-ordered items, including placing special orders and calling other stores to find desired merchandise
  • Contacted other store locations to locate items to meet customer needs
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives
  • Maintained product, service and company policy knowledge to serve as a resource for both coworkers and customers
  • Diagnosed and resolved problems with mobile devices in alignment with company service standards
  • Advised customers in product selection and explained technical functions of mobile devices
  • Retrieved alternate items and sizes for customer
  • Recommended merchandise based on customer needs
  • Utilized established and novel strategies to upsell items such as accessories and related purchases
  • Set aside merchandise for on-hold reservations
  • Mentored personnel in company policies, product specifications, customer service and sales techniques
  • Evaluated and processed customer returns and helped customers make alternate sections
  • Prepared products for sales floor and created appealing product displays
Housekeeper, 08/2016 to 06/2018
Tucson Medical CenterTucson, AZ,
  • Dusted ceiling air conditioning diffusers and ventilation systems
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal
  • Organized supplies for efficient use based on expected customer needs
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing
  • Swept and damp-mopped private stairways and hallways
  • Interacted pleasantly with clients and patrons when performing daily duties, which improved customer retention
  • Moved beds, sofas and other heavy furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas
  • Provided special deep cleaning services to clients in need of additional levels of cleaning and sanitation
  • Set up and cleaned banquet and conference rooms
  • Swept and vacuumed floors, hallways and stairwells
  • Washed and polished glass windows and doors to keep entryways clear and professional
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
  • Hand dusted and wiped clean office furniture, fixtures and window sills
  • Used proper cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness
  • Draped and folded guests' clothing, paired shoes and neatly arranged toiletries
  • Dusted and vacuumed rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily

Sales Associate And Cashier, 09/2016 to 01/2018
Tapestry, Inc.Gaffney, SC,
  • Provided expert product and service information
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives
  • Contributed to team objectives by exceeding sales goals and customer satisfaction ratings
  • Developed and implemented sales strategy in collaboration with sales team
  • Met sales goals by ensuring optimum productivity
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
  • Possessed mathematical skills perform manual configurations.
  • Processed transactions by collecting cash, check and credit card payments
  • Scanned barcodes to process sales and share pricing information with customers
  • Increased customer satisfaction through friendly and professional communication
  • Processed transactions with register to total sales, collect payments and print receipts
  • Protected fragile purchases by wrapping and boxing products
  • Drove sales and add-on purchases by keeping checkout lanes well-stocked and promoting specific item options to customers
  • Attended to every customer with undivided attention and knowledgeable support
  • Organized, stocked and sold store merchandise
  • Maximized customer satisfaction by assisting customers with completing purchases, locating items and signing up for rewards programs
  • Worked closely with teammates to assist customers
  • Observed customer behaviors and checked shopping carts to prevent theft and overlooked items
  • Met sales goals consistently by applying strong upselling and interpersonal skills
  • Stayed current on store promotions by reading weekly sales inserts and tracking changing prices
Education and Training
High School Diploma: , Expected in 2015 to Mainland Highschool - Daytona Beach, FL
GPA:

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Resume Overview

School Attended

  • Mainland Highschool

Job Titles Held:

  • Grooming Tech
  • Sales Associate
  • Housekeeper
  • Sales Associate And Cashier

Degrees

  • High School Diploma

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