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grooming assistant resume example with 7 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Customer Service
  • Nail Trimming
  • Coat Care
  • Relationship Building
  • Animal Grooming
  • Flexible Schedule
  • Teamwork and Collaboration
Experience
09/2021 to Current Grooming Assistant Petco | Albany, NY,
  • Consulted with owners and made recommendations on individual grooming needs of pets.
  • Bathed approximately 4 animals per 1-hour shift.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Groomed over 18 animals each day.
  • Assessed incoming pets, observed coat conditions and recommended shave-down, dematting or other services to perfectly fit breed standards.
  • Greeted and checked clients in and out and kept salon schedule flowing accurately day-to-day.
  • Groomed pets by brushing, bathing, coat fluffing, nail filing and clipping, ear cleaning and gland expression and exhibited exceptional hand-scissoring skills.
  • Cared for shears, clippers and other grooming tools.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Identified and addressed difficult pet or owner challenges with professional demeanor.
  • Maintained quick styling pace while paying attention to detail, quality and safety and understood and performed correct trims for multiple specific breeds and coat types.
  • Communicated patiently and clearly with customers to understand desired pet services and specific preferred styles.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Cared for pets during owners' absences.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Recorded and tracked treatments electronically, promoted styling and grooming services to current and potential clients and maintained clean and healthy environment.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Unloaded and organized supplies and product inventory.
  • Walked animals outside to avoid accidents in play areas or bedding.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
  • Onboarded new team members and led completion of training requirements and annual safety certifications.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Walked dogs while enforcing good behavior and manners.
01/2015 to 01/2020 Janitorial Cleaner City Wide | St. Petersburg, FL,
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Stocked, sanitized, cleaned and inspected restrooms.
  • Disposed of waste and gathered individual trash bags to place in receptacles.
  • Read and followed company, customer and safety rules, policies and procedures.
  • Notified superiors of damaged fixtures, dispensers and furniture or building issues.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Responded to emergency cleaning requests to meet client expectations.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Created inventory checklists and stocked housekeeping carts.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Performed frequent inspection and maintenance activities according to client expectations.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Inspected building perimeters, removed trash and swept sidewalks to keep outside areas organized and tidy.
  • Buffed tile floors and polished wall surfaces.
03/2020 to 04/2021 Kennel Technician American Veterinary Group | Brentwood, TN,
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Cleaned living areas to provide healthy environment for boarded animals.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Promoted optimal animal health by feeding and watering on regular schedule.
07/2021 to 08/2021 Front Desk Receptionist Expeditors International Of Washington, Inc. | Orlando, FL,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Directed visitor security screening before allowing entry.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Explained policies and procedures to visitors.
  • Maintained office equipment, scheduling service to repair issues.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Welcomed large volume of guests and improved overall customer service.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Reported suspicious individuals to supervisor.
Education and Training
Expected in 06/2013 to to High School Diploma | Leesburg High School, Leesburg, FL GPA:

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Resume Overview

School Attended

  • Leesburg High School

Job Titles Held:

  • Grooming Assistant
  • Janitorial Cleaner
  • Kennel Technician
  • Front Desk Receptionist

Degrees

  • High School Diploma

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