Grocery Supervisor Resume Example Whole Foods Market

GROCERY SUPERVISOR

Summary

Experienced Retail Merchandiser versed in using product placement, end of aisle product displays and points of purchase displays to the manufacturer's best advantage.
Successful in attaining sales goals by tracking, ordering and supplying high-quality merchandise to fit both the store and customer needs.
Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about company standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while
Talented department leader and supervisor offering over seventeen years of success in challenging high volume environments. Strategic thinker planning and executing seasonal/ holiday forecasts merchandising powerful displays and maximizing weekly sales goal while consistently maintaining the lead department in total store net profit and low shrink P&l report.
Offers proven ability to build effective teams and completing job duties with the highest quality keeping customer satisfaction and business growth always having the company i am providing my service in moving towards success. Committed to identifying and leveraging opportunities for growth.
Highly motivated Manager with solid experience in retail team leadership, department management and grocery operations. Knowledgeable about perishable goods such as proper the storing and temperature control of refrigeration and frozen product. Proven inventory management and merchandising skills.
Energized Supervisor known for driving team members through expert training and coaching. A smart individual with expertise in decision making and task delegation. Looking to tackle new challenges with an organization that appreciates a mind capable of assessing volume activity standards.

Skills

Retail buying
Display resetting
Exceptional leader
Retail inventory management
Flexible schedule
Attention to detail
Team-oriented
Training and mentoring
Employee management
Driving business growth

Customer outreach
Building brand awareness
Creating marketing plans
Leadership development
Store growth planning
People skills
First Aid/CPR
Food Safety Certification
Issue and conflict resolution

Experience

Grocery SupervisorAug 2017 to Feb 2018
Whole Foods Market － Alpharetta, GA

Maintained compliance with company policies, objectives and communication goals.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Trained newly hired employees on the expectations maintaining high productivity and correct safety procedures while using any type of electrical equipment on the job to complete job duties reading and explaining the importance on safety and where to locate the training manual for all of the company's policies and procedures for a tool to use as reference guide.
Coached, mentored and maintained a very strong work ethic always wanting to have a "lead by example" mentality with my over night crew by offering constructive feedback and asking about long-term career growth goals.

Manager TraineeJan 2017 to Jul 2017
Big 5 Sporting Goods － Anaheim, CA

Conducted analysis to address proper inventory on hand focusing on items based on customer needs resulting in 16% increase in total store net profit.
Prepared correspondence, accounting and financial documents for analysis.
Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
Managed and representing the shoe department, identifying and resolving any areas for improvement. Maintaining 30% of total store net profit.
Successfully opening and closing the store following proper company policies and procedures.
Unloaded truck deliveries efficiently while organizing and handling product with the highest integrity.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Worked closely with customers to understand needs and resolve diverse issues.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

Assistant Department Produce ManagerOct 2008 to Aug 2015
Publix － Alpharetta, GA

Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Completed a series of training sessions and becoming food safety certified to advance from stock clerk to Assistant Department Manager.
Completed weekly schedules according to payroll policies.
Maintained proper record of daily and week ending sales looking at prior versus current year's goal.
Analyzing any shrink opportunity by each category and resetting merchandise that are in seasons peak to increase gross profit.
Directed, trained, and supervised employees.
Involved in monthly inventory, keeping accurate amount of product on sales floor and back room.
Delivered excellent customer service by greeting and assisting each customer.
Doing the purchasing process for the entire department.
Designed and built powerful displays to make the store experience interactive and engaging.
Printed various tags and proper signage for all merchandise.
Reconciled orders with financial plans and forecasts.
Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.

Produce Team LeaderNov 2005 to Mar 2008
Sam's Club － Alpharetta, GA

Established and maintained proper high traffic displays, resulting in increased sales.
Assisted customer's questions and resolved complaints.
Directed, trained, and supervised employees.
Operating fork lifts unloading and breaking down trucks.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Completed weekly schedules according to labor demand and payroll policies.
Sent order supply requests to replenish merchandise.
Completed a monthly inventory for the entire department.
Updated signage to reflect current prices and help promote target merchandise.
Verified invoices against delivered merchandise to check shipment accuracy.
Reviewed current planograms and end cap placements to properly merchandise items.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.

Education and Training

Some College (No Degree), HVAC Installation And RepairGwinnett Technical College － Alpharetta, GA

3.65 GPA
Ranked in Top 10% of class

High School Diploma2002Centennial High School － Roswell, GA, U.S.A.

3.5 GPA
Received HOPE scholarship

Accomplishments

Promoted to Assistant Department Produce Manager after only 20 months of employment.
Successfully managed $45,000 in merchandise per day.
Managed a successful department team of 10 associates who consistently maintained 40% total store net profit weekly.
Named "Employee of the Month" on 3 separate occasions.
Attained Food and Safety Certification

Resume Overview

Companies Worked For:

Whole Foods Market
Big 5 Sporting Goods
Publix
Sam's Club

School Attended

Gwinnett Technical College
Centennial High School

Job Titles Held:

Grocery Supervisor
Manager Trainee
Assistant Department Produce Manager
Produce Team Leader

Degrees

Some College (No Degree) , HVAC Installation And Repair
High School Diploma 2002

Grocery Supervisor Resume Example

Resume Score: 80%

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