Grocery Supervisor Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Highly motivated Manager with over 10 years solid experience in team leadership and store operations. Strategic thinker planning and executing projects maximizing weekly sales goal while consistently maintaining 35% total store net profit. Offers proven ability to build effective teams and completing job tasks keeping customer satisfaction and business growth top priorit. Looking to tackle new challenges involved in business growth ideology. Customer-oriented Manager with over 10 years of experience in building relationships, management, cultivating partnerships, retaining top accounts and growing profit channels. Knowledgeable in Microsoft software. Tactical team builder with expertise in introducing products, implementing pricing models and determining customer needs to deliver effective solutions. Manages staff by continually assessing sales performance, maintaining accountability and overseeing department operations.

  • Strong work ethic
  • Exceptional Leader
  • Knowledgeable in HVAC
  • Driving business growth
  • Building brand awareness
  • Creating marketing plans
  • Store growth planning
  • Accounting, Policies
  • Purchasing inventory
  • Conflict resolution
  • Hiring
  • CPR Certified
  • Food and Safety Certification
  • Fork lift Certification
  • Inventory management
  • Inventory accuracy
  • Leadership development
  • Marketing plans
  • Payroll
  • People skills
  • Problem resolution
  • Microsoft Office
2017 to 2018
Department Supervisor Exova Irvine, CA,
  • Maintained compliance with company policies, objectives and communication goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Trained newly hired employees on the expectations maintaining high productivity and correct safety procedures while using any type of electrical equipment on the job to complete job duties reading and explaining the importance on safety and where to locate the training manual for all of the company's policies and procedures for a tool to use as reference guide.
  • Coached, mentored and maintained an exceptionally strong work ethic, delegating job tasks keeping a 'lead by example' mentality with the team.
  • Offering constructive feedback when needed and asking about long-term career growth goals with company and how to achieve them.
2016 to 2017
Manager MT Siteone Landscape Supply, Inc. Santa Ynez, CA,
  • Conducted analysis to address proper inventory on hand focusing on items based on customer needs resulting in 16% increase in total store net profit.
  • Prepared correspondence, accounting and financial documents for analysis.
  • Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
  • Managed and representing the shoe department, identifying and resolving any areas for improvement.
  • Maintaining 30% of total store net profit.
  • Successfully opening and closing the store following proper company policies and procedures.
  • Unloaded truck deliveries efficiently while organizing and handling product with the highest integrity.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
2008 to 2016
Assistant Department Manager Publix , STATE,
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received.
  • Completed a series of training sessions and becoming food safety certified to advance from stock clerk to Assistant Department Manager.
  • Completed weekly schedules according to payroll policies.
  • Maintained proper record of daily and week ending sales looking at prior versus current year's goal.
  • Analyzing any shrink opportunity by each category and resetting merchandise that are in seasons peak to increase gross profit.
  • Directed, trained, and supervised employees.
  • Involved in monthly inventory, keeping accurate amount of product on sales floor and back room.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Doing the purchasing process for the entire department.
  • Designed and built powerful displays to make the store experience interactive and engaging.
  • Printed various tags and proper signage for all merchandise.
  • Reconciled orders with financial plans and forecasts.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
2005 to 2008
Department Team Leader Manager Sam's Club City, STATE,
  • Established and maintained proper high traffic displays, resulting in increased sales.
  • Assisted customer's questions and resolved complaints.
  • Directed, trained, and supervised employees.
  • Operating fork lifts unloading and breaking down trucks.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Completed weekly schedules according to labor demand and payroll policies.
  • Sent order supply requests to replenish merchandise.
  • Completed a monthly inventory for the entire department.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
Education and Training
Expected in 06/2002
High School Diploma:
Centennial High School - Roswell, GA,
  • 3.9 GPA
  • HOPE scholarship Recipient
Expected in
: HVAC Installation
Gwinnett Technical College - Alpharetta, GA,
  • GPA: 3.65
  • Ranked in Top 10% of class
  • Focusing coursework in Heating, Air-conditioning and Refrigeration repair and installation
  • Promoted to Assistant Manager after only 3 months of employment.
  • Successfully managed $45,000 in merchandise per day.
  • Managed and mentored a successful team of associates consistently maintaining 40% total store net profit.
  • Named "Employee of the Month" on 5 separate occasions.
  • Knowledgeable in HVAC/ Refrigeration repair
  • Consistently maintaining top 30 percent total store net profit
  • Food Safety Certification
  • Fork lift operator certification
  • CPR certified

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Resume Strength

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Resume Overview

School Attended
  • Centennial High School
  • Gwinnett Technical College
Job Titles Held:
  • Department Supervisor
  • Manager MT
  • Assistant Department Manager
  • Department Team Leader Manager
  • High School Diploma

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