Grocery Store Team Member Resume Example Whole Foods Market

GROCERY STORE TEAM MEMBER

Summary

Hardworking Feeder with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.

Skills

Team member motivation
Strong team member
Training team members

Computer Trained Knowlege
Fast-paced

Experience

Grocery Store Team MemberWhole Foods Market | Saint Paul , MN | Jun 2014-Aug 2016

Helped customers complete purchases, including processing payments and bagging items.
Updated signage to reflect current prices and help promote target merchandise.
Removed outdated and overripe items from stock to eliminate health risks.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Reviewed current planograms and end cap placements to properly merchandise items.
Notified [Job title] immediately of any spills or [Type] issue, enabling quick clean-up and remediation.
Used [Type] and [Type] equipment to load, unload and move heavy products.
Used equipment such as hand trucks, pallet jacks and forklifts safely and efficiently.
Collected merchandise from store and searched back-end locations for customer purchases.
Helped customer locate and select appropriate merchandise throughout store.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer service.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Properly verified customer identification for alcohol or tobacco purchases.
Welcomed customers, offering assistance to help find necessary store items.
Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Scanned items quickly to keep lines moving and reduce overall wait time.
Increased sales [Number]% by suggesting specific purchases to customers and [Action].
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Facilitated change from [Software] to [Software], effectively assisting with employee training without decreasing overall sales.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Operated [Type] equipment to lift and transport stock.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Drove sales and add-on purchases by promoting specific item options to customers.
Managed [Type] product returns professionally and quickly to maintain customer satisfaction.

Fast Food Team MemberRock Strategic | Arlington , TX | Dec 2013-Jun 2014

Took orders, prepared foods and processed payments in full-service [Type] establishment.
Accepted payments and made change to process transactions.
Verified orders and bagged items for easy transport.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Washed and sanitized dishes after every use to protect customers.
Took customers' orders by recording requested menu items, substitutions and add-ons.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Dispensed, poured and mixed water, soft drinks and [Type] beverages.
Reviewed contents on food trays to check receiving complete order.
Suggested additional menu items, beverages and desserts to increase sales.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Monitored and counted food stock and supplies to reorder on time.
Recorded customer orders and communicated clearly to confirm each order.
Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
Mastered point-of-service (POS) computer system for automated order taking.
Completed opening, closing and shift change tasks to promote store efficiency.
Cooked and prepared [Type] food items by chopping, dicing and [Action] ingredients.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Completed side work tasks, including restocking condiments and cleaning refrigerators.
Worked with food service team members to handle every customer need and build brand loyalty.

Grocery Store CashierWegmans Food Markets | East Rochester , NY | May 2012-Nov 2013

Collected merchandise from store and searched back-end locations for customer purchases.
Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Facilitated change from [Software] to [Software], effectively assisting with employee training without decreasing overall sales.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Scanned items quickly to keep lines moving and reduce overall wait time.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Arranged updated promotional displays every [Timeframe].
Processed customer payments quickly and returned exact change and receipts.
Worked closely with front-end staff to assist customers.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Helped customers find specific products, answering questions and offering advice.
Trained new team members in cash register operation, stock procedures and customer service.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Stayed up to date on current item discounts to support promotions.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
Properly verified customer identification for alcohol or tobacco purchases.
Welcomed customers, offering assistance to help find necessary store items.
Processed returned items in accordance with store policy.
Helped customer locate and select appropriate merchandise throughout store.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Answered phone calls to assist customers with questions and [Type] orders.
Troubleshot and resolved issues with cash registers, card scanners and printers.

Fast Food Team MemberRock Strategic | Balch Springs , TX | Jun 2010-May 2012

Processed customer payments quickly and returned exact change and receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Verified orders and bagged items for easy transport.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Completed opening, closing and shift change tasks to promote store efficiency.
Washed and sanitized dishes after every use to protect customers.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Completed side work tasks, including restocking condiments and cleaning refrigerators.
Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
Recorded customer orders and communicated clearly to confirm each order.
Took customers' orders by recording requested menu items, substitutions and add-ons.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Worked with food service team members to handle every customer need and build brand loyalty.
Mastered point-of-service (POS) computer system for automated order taking.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Dispensed, poured and mixed water, soft drinks and [Type] beverages.
Suggested additional menu items, beverages and desserts to increase sales.
Accepted payments and made change to process transactions.

Education and Training

High School DiplomaBandys High School | | City, State | Jun 2012

Some College (No Degree): NursingCatawba Valley Community College | City, State

Resume Overview

School Attended

Bandys High School
Catawba Valley Community College

Job Titles Held:

Grocery Store Team Member
Fast Food Team Member
Grocery Store Cashier

Degrees

High School Diploma
Some College (No Degree) : Nursing

Grocery Store Team Member Resume Example

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