Well-versed in mitigating patient dissatisfaction with prompt service and diplomatic communication. Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed skills and finesse handling front office operations. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive patient experience. Experience as Front Desk Agent in busy and successful Medical setting. Results-driven professional focused on delivering exceptional support for patients needs. Offers strong background in patient relations and communication. Reliable employee seeking CoVid-19 Help Relief position. Offering excellent communication and good judgment.
Skills
Customer Relations
Cash Register Operations
Payment Processing
Honest and Ethical
Cash Handling
Policies and Procedures
Reliable and Responsible
Cleaning and Sanitizing
Goal Setting and Achievement
Check Cashing
Service Minded
Problem Solving
Room Assignment
Reservations Management
Check In and Check Out Procedures
Decision Making
Common Area Maintenance
Customer Service
Guest Registration
Housekeeping Notification
Time Management
Documentation and Recordkeeping
Supply and Materials Oversight
Data Entry
Information Gathering
Paperwork Processing
Appointment Confirmation
Process Monitoring
Front Office Management
Verbal and Written Communication
Office Organization
Data Confidentiality
Conflict Resolution
Caregiver Relation
Vital Signs Collection
Observation Documentation
Mobility Assistance
Emotional and Social Support
Output Monitoring and Reporting
Empathy and Compassionate Care
Attention to Detail
Calm Under Stress
Care Monitoring
Family Education
Willingness to Learn
Patient Positioning
Multitasking and Prioritization
Patient Care Quality
Emotional Intelligence
Education
Blackfeet Community CollegeBrowning, MTExpected in – –No Degree:Natural Resources Conservation - GPA:
Glacier County Job ServiceCut Bank, MT, Expected in – –No Degree:Certified Nurses Assistant - GPA:
i studied the book and did all the courses and answered all the questioners online but never took the state exam i would like to work around the medical field a little before going fully into the career.
Continuing education in CNA
Blackfeet Community CollegeBrowning, MTExpected in – –No Degree:Liberal Arts And General Studies - GPA:
Browning High SchoolBrowning, MTExpected in 05/2008 – –High School Diploma: - GPA:
Took studies for diploma.
Blackfeet Community CollegeBrowning, MTExpected in 04/2008 – –:Flaggers Liscense - GPA:
flaggers training so i could work on road construction and other areas were flaggers are needed , but need to get my license renewed.
Work History
Moonfare - Grocery Store Clerk Luxemburg, WI, 05/2017 - 06/2020
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Greeted over 250 patients per day.
Checked identification for proof-of-age for alcohol and tobacco sales.
Maintained cash drawer of $250.00 or more per shift.
Lifted up to 50 pounds at once and used forklift to move heavier loads.
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