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Grocery Store Clerk Resume Example

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GROCERY STORE CLERK
Professional Summary

Efficient Stock Clerk skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in busy store environments. Experienced Stock Clerk with over 4 years of experience in Retail Store Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • HTML
  • Microsoft Office
  • Program installations
  • Customer service
  • Team Management
  • Team Building
  • MS Office
Work History
Grocery Store ClerkPlanet Fitness - Aurora , IL01/2019 - Current
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
  • Hauled New and Back stock items from stock, using High loading equipment and placed on correct store shelves
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
  • Checked for outdated and overripe grocery items and removed from inventory
  • Managed timely and effective replacement of damaged or missing products
  • Stayed current on available products, store promotions and customer service policies to better shoppers
  • Inspected floor displays, noted missing items and immediately replenished merchandise
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
  • Checked aisles and backroom areas for spills or safety violations issue and notified Department Manager for quick clean-up
  • Assessed shelves in General Merchandise department to determine which items to replenish or reorder
  • Blocked and faced products on displays and shelves in accordance with company policy
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
  • Greeted customers and directed to requested products
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
  • Removed all debris and packaging from boxes and separated for recycling or disposal
  • Stocked merchandise each quarter, clearly labeling items, arranging according to size or color and preparing attractive displays
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls
  • Readied items for sales floor stocking by affixing tags and preparing pallets. Could breakdown and prepare pallets from the truck in 2 hours
Overnight Crew MemberAscential - Chicago , IL06/2018 - 09/2018
  • Readied items for sales floor stocking by affixing tags and preparing pallets
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
  • Removed all debris and packaging from boxes and separated for recycling or disposal
  • Assessed shelves in whole store to determine which items to replenish or reorder
  • Hauled new and back stock items from stock, using electric and high loading equipment and placed on correct store shelves
  • Located needed merchandise in inventory using handheld computer software and placed on skids for transport to shelves
  • Checked aisles and cleaned areas for spills and notified Overnight manager for quick clean-up
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
  • Inspected floor displays, noted missing items and immediately replenished merchandise
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
  • Managed timely and effective replacement of damaged or missing products
  • Worked overnight during remodel of the store, finished the remodel 1 month ahead of schedule
Grocery Store ClerkPublix Super Markets - City , STATE01/2018 - 05/2018
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
  • Checked for outdated and overripe grocery items and removed from inventory
  • Managed timely and effective replacement of damaged or missing products
  • Stayed current on available products, store promotions and customer service policies to better shoppers
  • Inspected floor displays, noted missing items and immediately replenished merchandise
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
  • Blocked and faced products on displays and shelves in accordance with company policy
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
  • Greeted customers and directed to requested products
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
  • Removed all debris and packaging from boxes and separated for recycling or disposal
  • Supported promotional plans by updating signage with price changes
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls
AssociateMcDonald's - City , STATE01/2015 - 10/2017
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Prepped food items for later use to save staff time during busy hours.
  • Pleasantly and courteously interacted with customers to deliver quality service.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Assembled food orders while maintaining appropriate portion control.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Maintained clean and safe environment, including kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
  • Processed payments and counted change to complete transactions.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Communicated openly with management team during each shift to promote smooth workflows.
  • Used varied meal preparation methods to create preselected food offerings for catering clients.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Cross-trained and coordinated scheduling with team members to provide seamless service.
  • Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Cooked and packaged large batches of food prepared to order or kept hot until needed.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Greeted customers, offered assistance and provided knowledgeable support.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately.
  • Reported to all shifts dressed neatly in uniform and wearing minimal jewelry, adhering to company standards.
  • Prepared hot beverages, including coffee and tea according to customer requests.
Education
High School DiplomaWest Orange High School - City, State07/2017
Some College (No Degree): General StudiesWichita Technical Institute - Wichita - City
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Resume Overview

School Attended

  • West Orange High School
  • Wichita Technical Institute - Wichita

Job Titles Held:

  • Grocery Store Clerk
  • Overnight Crew Member
  • Associate

Degrees

  • High School Diploma
    Some College (No Degree) : General Studies

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