grocery stock clerk general merchandise associate resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
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Professional Summary
Responsible Stocker with excellent blocking, facing and customer service skills coupled with 20 years of experience. Fast worker with attention to detail and completeness. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Seasonal Stock Associate with positive and friendly customer retail store experience. Quickly processes transfers, shipments, damages, supplies, mistakes and overall organization of stock areas. Maintains stock and displays on retail floor. Participates in establishing and maintaining constructive staff member relations. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Skills
Safety Protocols
Energetic and Outgoing
Safe Lifting Procedures
Customer Service
End Cap Placement
Proper Storage Procedures
Supply Restocking
Merchandise Rotation
Heavy Lifting
Stockroom Maintenance
Stocking and Replenishing
Proper Stacking and Storage
Product Labeling
Loading and Unloading
Willing to Learn
Light Housekeeping
Customer Needs Assessments
Customer Satisfaction
Surface Work
Grocery Standards
Equipment Cleaning
Safety Violations
OSHA Requirements
Hydraulic Jacks
Performance Goals
Power Hoists
Team Meetings
Team Goals
Critical Thinking
Reading Comprehension
Maintaining Work Areas
Health Code Requirements
Disposal Replacement
Hand Scanners
Constructive Feedback
Belt Conveyors
Restocking Procedures
Training Junior Team Members
Customer Loyalty
Cardboard Baling
Shelving Items
Returning Carts
Work History
Grocery Stock Clerk/General Merchandise Associate, 08/2001 - Current Noble House Hotels And Resorts – Gateway, CO,
Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Answered customer questions and provided detailed product information.
Maintained effective team member communication.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Performed inventory control, such as counting and stocking merchandise.
Helped customers locate desired items and transfer oversized items to vehicles.
Consistently lifted materials weighing as much as [Number] pounds.
Changed sales floor signs to show current pricing and support product promotions.
Greeted customers and directed to requested products.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
Removed debris and packaging from boxes and separated for recycling or disposal.
Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Blocked and faced products on displays and shelves in accordance with company policy.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Maintained fitness in order to move merchandise efficiently and safely.
Unloaded daily delivery trucks using equipment such as pallet jacks and Dolly to quickly remove and stage products.
Created balanced pallets to support efficient and safe sales floor replenishment.
Assisted in development of trainees, providing instruction and support to optimize readiness.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Attended and participated in sales meetings to stay abreast of current offers and product issues.
Housekeeping Room Attendant, 05/2017 - 04/2021 Riverside Health And Rehab – City, STATE,
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Restocked room supplies such as facial tissues for personal touch with every job.
Disposed of trash and recyclables each day to avoid waste buildup.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Responded to requests from patrons for linens and toiletries.
Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
Kept building entryway glass clean and polished for professional presentation.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
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