Grocery Replenishment Specialist who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
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Received “exceeds expectations” ratings on performance reviews.numerous times.
Promotion to Grocery Team Leader
Promotion to Assistant Grocery Manager
Received an award for 10 years of service at Publix.
Processed shipments and maintained organized stock shelves.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Marked clearance products with updated price tags.
Review orders
Do random and scheduled counts to keep inventory on hand correct.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Offered exceptional customer service to differentiate and promote the company brand.
Maintained visually appealing and effective displays for the entire store.
Train other associates on the correct processes of everyday procedures.
Answered customers’ questions and addressed problems and complaints in person and via phone.
Opened and closed the store.
Maintained visually appealing and effective displays for the entire store.
Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Kept the showroom clean and maintained neat, orderly product displays.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Offered direction and gave constructive feedback to motivate team members.
Held each team member accountable for achieving brand and performance goals.
Built and maintained effective relationships with peers and upper management.
Kept a neat and organized filling drawer with sales history.
Kept up with the weekly operations report.
Wrote employee schedules.
Designed display layouts and ordered product for the displays.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Maintained visually appealing and effective displays for the entire store.
Educated customers on product and service offerings.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Kept the showroom clean and maintained neat, orderly product displays.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Built and maintained effective relationships with peers and upper management.
Helped customers select products that best fit their personal needs.
Educated customers on product and service offerings.
Maintained visually appealing and effective displays for the entire store.
Offered exceptional customer service to differentiate and promote the company brand.
Processed shipments and maintained organized stock shelves.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Informed customers about all product lines and services offered by the company.
Offered exceptional customer service to differentiate and promote the company brand.
Dean's List in 2005.
Coursework in Business and Management.
Coursework in Business, Communications and Psychology.
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