Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors.
Skills
Strong work ethic
Multitask
Team player
Basic math skills
Solid Communication skill
Strong organization skills
Management
Placing orders
Inventory control
Basic computer skills
Basic accounting
Public relations
Education
Columbia High SchoolWhite Salmon, WashingtonExpected in 1994 ā āHigh School Diploma: - GPA:
Columbia Gorge Community CollegeThe Dalles, OregonExpected in ā āOne year completed:Accounting - GPA:
CourseraOnline, Expected in Current ā āJust starting:Management - GPA:
Work History
Winco Foods - Grocery/Freight Lead Clerk Sparks, NV, 07/2016 - CurrentAs a Lead Clerk my responsibilities are to take care of customers, answer questions and complaints in a professional manner. Make sure that the customers has a great experience from the time they get out of there car to the time they return to there car! Ā Continuously monitors area of activities, including customer traffic flow, coverage of checkout lanes.Ā Monitor arrivals, breaks, lunches and departures of employees in area of responsibility. Assist and communicate with immediate supervisor regularly. Ā Fill department racks/shelves, displays, coolers, handle and use cleaning materials, department machines and equipment, pull cardboard and face the wall and aisles, perform cashiering duties, perform other duties as needed or directed. Ā Make sure of the cleanliness throughout the inside and outside of the store.Ā
Hy-Vee - Bakery Clerk Oskaloosa, IA, 11/2015 - 07/2016Welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service. Ā Operate, clean equipment and work area. Package all fresh products following all packaging /handling procedures. Mix icing or other toppings by scaling and measuring ingredients, operate the mixer, reading the recipe. Label bakery items for customer purchase, display products on shelves and making sure to rotate by dates. Takes orders by phone and in person from customers. Writing the desired words on the cake/cakes as per the customers request. Face merchandise through out the day as things sell. Follows company guidelines for setting up and maintaining stock, cleanliness and appeal of product show cases, display tables, and special displays; proper signing procedures. Ensure quantity of goods by keeping manager informed of stock levels, accurately filling out inventory and production sheets as scheduled. Setting up racks and pans, setting up machines, operating machines, lifting product, measuring ingredients, operating oven, proof box. Folding by hand, proofing and baking. Open and close bakery according to company procedures.
Sweet Things By Julie - Manager/Bakery Clerk City, STATE, 03/2013 - 10/2015Produce bakery products pies, scones, hand pies, brownies , and granola. Assisted customers personal orders. Package all fresh products following all packaging /handling procedures, label all items before they are delivered. Operate and clean equipment and work area. Maintains clean, safe and sanitary bakery area and equipment. Inventory control from supplies needed to make product to supplies needed to package. Monitoring employees arrivals, breaks, lunches and departure. I was with Sweet Things for approximately six months, before I showed enough Manager skills to be promoted. In the couple of years I worked for Sweet Things, the bakery was moved to a larger building. I helped design and setup new bakery, for a larger clientele.Ā
Dickey Farms - Clerk/Inventory Control City, STATE, 05/2009 - 10/2012Provide a lead role in customer service which includes handling customer complaint and requests. Working as a cashier/checker is a hands on experience with the customers, and the customers will let you know there experience with the company. Ā At the beginning of every month it was very important to make sure that your inventory matched what was in the books. Once the inventory was completed I was able to know what merchandise and supplies I needed to order. When deliveries were made, I was to unload the product either with a forklift or pallet jack, then I was to input all product into the computer that we received. Maintaining cleanliness inside the store as well as the outside is very important to the how the company looks to the customers as well as it being company policy.
Accomplishments
My greatest accomplishments is being a Wife of a great and supportive Husband and a Mom of three beautiful daughters for the last 17 years.Ā
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