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grocery clerk clerical supervisor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Offering demonstrated success in organizational problem-solving and customer service. Successful at overseeing team performance and allocating resources to meet workflow and demand. Excellent conflict resolution skills with proven ability to defuse high-stress situations. Hardworking and reliable with strong ability in people skills, communication, and just plain hard work . Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Customer service
  • Decision-making
  • Critical thinking
  • Basic math
  • Time management
Experience
Grocery Clerk/Clerical Supervisor, 07/2013 - Current
 Marco's Pizza – Dallas, TX,
  • Delivered comprehensive training to employees to ensure and maintain compliance requirements company-wide.
  • Liaised with customers to provide outstanding customer care.
  • Mentored new employees on Clerical as well as clerk tasks and delivered constructive feedback to increase understanding of job duties.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Participated in available training courses to improve sales skills and product knowledge.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
  • Constructed product displays and hung new signage.
  • Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor.
  • Followed all food safety and health code standards.
  • Moved merchandise to departments using equipment such as hand trucks.
  • Monitored work environment for safety, cleanliness and organization throughout shift.
  • Operated different grocery store equipment, including balers, power jacks and fork lifts.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Performed within front-end team, assisting manager and co-workers.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
Pizza Delivery Driver, 01/2009 - 07/2021
 Greenscapes – Oregon, WI,
  • Communicated with employees and manager to coordinate deliveries and obtain destination address.
  • Modeled safe and courteous driving in any weather condition, maintained clean traffic record and kept vehicle clean, attractive to customers and in top operating condition.
  • Communicated with customers cheerfully and built lasting and loyal business relationships with repeat delivery customers, resulting in long-term business and referrals.
  • Represented employer with pride and enthusiasm, helped recruit and train new team members and set example at helping customers and management beyond job description requirements.
  • Mastered and perfected order entry via point-of-sale hardware and software, resulting in smooth and stress-free pizza transactions and happy customers when delivering or helping out at store.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Resolved customer problems and complaints effectively by listening to their concerns and delivering more than adiquate compensation for any issues.
  • Collected payment from customers, made change and provided receipts.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Achieved consistently high customer scores due to exceptional service.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
Landscape Foreman, 01/2000 - 01/2009
 Scenic View Landscaping – City, STATE,
  • Arranged shrubs and flowers to create landscape effects.
  • Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Prepared soil and gardens to plant with mulch and sod.
  • Installed block and stone décor according to plans and specifications.
  • Operated and maintained basic landscaping equipment and vehicles.
  • Installed irrigation systems, rock gardens and ponds to simplify watering needs.
  • Applied weed and pest control chemicals to protect customer lawns.
  • Applied fertilizers and pesticides to lawns and grounds to control weeds, insect infestation and maintain soil fertility.
  • Diagnosed plant-related problems and diseases and identified treatment to prevent further infestation.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
  • Pruned trees and bushes to improve visibility and shapes.
  • Leveraged hand-held tools to maintain green spaces.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Checked machinery and performed routine maintenance to prevent malfunction.
  • Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Education and Training
: Paraprofessional/Teacher's Aid, Expected in
-
Northeast Wisconsin Technical College - Green Bay, WI
 GPA:
Status -

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Resume Overview

School Attended

  • Northeast Wisconsin Technical College

Job Titles Held:

  • Grocery Clerk/Clerical Supervisor
  • Pizza Delivery Driver
  • Landscape Foreman

Degrees

  • Some College (No Degree)

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