Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Focused customer service professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 10+ years of experience in related roles, as well as passion for always improving productivity, enhancing knowledge and exceeding expectations.

  • Sales Expertise
  • Food Preparation and Safety
  • Inventory Management
  • Inventory Control
  • Sales
  • Packaging
  • Balancing Accounts
  • Reporting Capabilities
  • Reception Management
  • Managing Reception
  • Cleaning
  • Compassionate
  • Companionship and emotional support
  • Customer Relations
  • Cash register operations
  • Heavy lifting
  • Building end caps
  • Merchandising produce
  • Shrinkage prevention
  • Accurate cash handling
  • Loss prevention
  • Customer service-oriented
  • Bagging groceries
  • Safety practices
  • Removing trash
  • Sanitizing surfaces
  • Grocery standards
  • Replenishing stock
  • Opening and closing procedures
  • Team contribution
  • Store appearance
  • Outstanding memorization skills
  • Food safety understanding
  • Coordinating schedules
  • Grocery products knowledge
Grocery Clerk, 01/2021 - 08/2021
New Leaf Community Markets, Inc. Capitola, CA,
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Reviewed tags on product shelves and made requested pricing changes.
  • Established and managed objectives for team production and customer service.
  • Verified invoices against delivered merchandise to drive shipment accuracy.
  • Answered questions and inquiries per shift regarding products, prices and availability.
Sandwich Artist, 10/2015 - 02/2016
Coborn's Glencoe, MN,
  • Efficiently prepared sandwiches and other menu items for guests.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Cleaned food preparation areas, tools and equipment.
Night Auditor, 02/2013 - 10/2015
Ethan Allen Newtown, CT,
  • Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
  • Assisted day staff by completing daily computer backups, virus checks and program updates.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Performed daily inventory for keys and linens and detailed all information in audit reports.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Walked through properties to maximize guest safety and clear areas of trash and debris.
  • Informed guests of hotel security features and offered details regarding fire and emergency procedures.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Cleaned front office area to prepare for morning and day shifts and uphold high standards of customer service.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
  • Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
Education and Training
High School Diploma: , Expected in
Chaparral High School - Scottsdale, AZ
Additional Information

I spent many of my formative years volunteering at the Phoenix Zoo, Habitat for Humanity, several homeless shelters, Chaparral High School Theatrical and Technical Department, and The Scottsdale Bible Church Youth Program. These years of activities have allowed me to further my knowledge in a range of professions. I believe these experiences also allow me to confront issues with possibly unforeseen solutions.

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School Attended

  • Chaparral High School

Job Titles Held:

  • Grocery Clerk
  • Sandwich Artist
  • Night Auditor


  • High School Diploma

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