LiveCareer-Resume

grocery checker resume example with 15+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Outgoing Grocery Clerk with 8 years of experience in fast-paced, customer-oriented retail settings. Recognized for consistently delivering excellent customer service. Knowledgeable about retail grocery operations and diverse functions of front-end employee roles. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits. Enthusiastic retail professional with 12 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Outgoing Grocery Clerk with 8 years of experience in fast-paced, customer-oriented retail settings. Recognized for consistently delivering excellent customer service. Knowledgeable about retail grocery operations and diverse functions of front-end employee roles.88

Skills
  • Customer Service
  • Product Recommendations
  • Excellent Communication
  • Willingness to Learn
  • Order Filling
  • Inventory Counts
  • Cleaning and Sanitizing
  • Shrinkage Prevention
  • Merchandise Stocking,
  • Building End Caps
  • Teamwork and Collaboration
  • Seasonal Displays
  • Policies and Procedures
  • Cooperative Attitude
  • Problem-Solving
  • Problem Solving
  • Customer Relations
  • Honest and Ethical
  • Work Task Prioritization
  • Credits and Refunds
  • Employee Training
  • Detail-Oriented
  • Cash Handling
  • Staff Supervision
  • Cash Register Operations
  • Product Location
  • Payment Processing
  • Gift Wrapping
  • Reliable and Responsible
  • Honest and Dependable
  • Feedback Acceptance
  • Customer Transactions
  • Complaint Resolution
  • Shipment Procedures
  • Merchandise Packaging
Experience
Oct2014 to Current Grocery Checker Lampert Lumber | Hampshire, IL,
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Prepared and checked cashier register tills.
  • Processed payments for customers quickly and accurately to exceed productivity standards.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Scanned customer purchases and worked to streamline transactions.
  • Processed refunds for worn, damaged, and broken merchandise.
  • Operated checkout line at [Type] store.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
  • Recommended complementary and discounted items to customers to increase sales.
07/2012 to 02/2022 Assistant Manager J.D. Pools | City, STATE,
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Recruited and hired qualified candidates to fill open positions.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Reviewed leases to guarantee proper level of service for tenants.
01/2007 to 05/2012 Server; Bartender Chilis's Bar And Grill | City, STATE,
  • OperatedPOS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Entered customer food orders into computer system.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Provided sauces and drink refills requested by customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Trained new employees to perform duties by showing how to hustle, be aware of customers needs and execute.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Education and Training
Expected in 06/1987 to to High School Diploma | Westlake High School, Westlake High, GPA:
Expected in to to | Moorpark College, Moorpark, CA GPA:

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Resume Overview

School Attended

  • Westlake High School
  • Moorpark College

Job Titles Held:

  • Grocery Checker
  • Assistant Manager
  • Server; Bartender

Degrees

  • High School Diploma

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