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Grocery Associate Resume Example

Resume Score: 80%

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GROCERY ASSOCIATE
Professional Summary

Efficient cashier/stocker skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in fast paced and relaxed environments. Spirited cashier with 20+ years of experience. Drives customers to new levels of satisfaction through excellent care and oral and visual presentation of fresh grocery inventory. Passionate about serving great food to great customers. Efficient Grocery Bagger offering customer service expertise combined with detail-oriented nature and excellent time-management skills. Organized and dependable with good problem-solving skills and self-directed attitude. Hardworking Frozen Food Clerk adept at unloading, moving and restocking merchandise efficiently and safely. Well-organized multitasker works with little oversight. Offering years of related experience. Dependable grocery professional knowledgeable about frozen foods and related departments. Punctual and focused team player with good problem-solving and customer relations skills. Diligent and dependable grocery professional knowledgeable about ordering supplies, removing old merchandise and preparing for special promotions. Good customer service, organizational and communication skills. Demonstrated success in stocking shelves, facing products and maintaining efficient flow of goods in seafood department. Strong commitment to customer service combined with excellent time management and problem-solving skills. Diligent professional with documented success handling all customer requests and inquiries. In-depth knowledge of store policies and products. Proficient in tending exact change to customers. Energetic Grocery Clerk bringing years of experience in customer-oriented and fast-paced environments. Recognized consistently for delivering outstanding customer service. Highly-knowledgeable in retail operations and various front-end employee roles and functions. Successful at recruiting, hiring and training productive and service-focused grocery employees. Proficient in ordering supplies, coordinating records and maintaining health and safety standards. Good understanding of market conditions, seasonal needs and customer preferences. Diligent Grocery team member with hands-on experience bagging and carrying groceries. Locates and pulls merchandise, checks prices and bags items with care to avoid damage. Personable Produce Clerk excels at organizing merchandise and creating amazing product displays. Dedicated and driven with excellent history of defusing volatile customer situations quickly and effectively. Highly skilled in inventory management and stock rotation. Effective at facing products, building displays and checking merchandise. Willing to take on any task to help the department run efficiently. Specializing in frozen foods with flexibility to support all departments. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Skills
  • Merchandise organization
  • Department operations
  • Price checking
  • Product processing
  • Customer service-focused
  • Retail Sales
  • Restocking produce
  • Product ordering
  • Cashier experience
  • Monitoring inventory
  • Written and oral communication
  • Monthly inventory
  • Product stocking
  • Employee training
  • Marking down products
  • Basic math
  • Assisting customers
  • Cleaning and sanitation
  • Product facing
  • Rotating products
  • Hiring strategies
  • Cleaning skills
  • Grocery bagging skills
  • Placing orders
  • Shelf organizing
  • Loss prevention
  • Performance improvement
  • Store opening and closing
  • Maintaining freshness
  • Resupplying cash register lines
  • Product purchasing
  • Updating prices
  • Product knowledge
Work History
Grocery Associate | 02/2018 to Current
Company Name - City, State
  • Stayed current on available products, store promotions andcustomer service policies to better shoppers.
  • Assisted customers with price checking and finding requested items in store.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Supported promotional plans by updating signage with price changes.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.
  • Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
  • Monitored thermometers for proper temperatures in cases and coolers, adjusting equipment as necessary and maintaining temperature logs to show safe storage practices.
  • Operated and programmed cash register and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
  • Put up discarded or returned merchandise, stocked and restocked front-end products and used supply items efficiently to eliminate waste and to achieve lowest supply cost.
  • Maintained safe, neat and clean working environment at all times.
  • Opened and closed store 2 times weekly by balancing cash registers and receipts to X and Z out totals.
  • Marked down and retagged products for special promotions.
  • Presented, rotated and date-checked products to maintain company freshness standards.
  • Purchased new inventory according to expected regular and holiday demand.
  • Retrieved items for customers and verified prices.
  • Washed floors, walls, coolers and storage shelves.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Trained and led team of 3 department team members.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
  • Removed trash, swept and mopped floors for professional appearance.
  • Helped customers get groceries to vehicles.
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Assisted with annual inventory counts.
Accounting Associate | 02/2017 to 12/2017
Company Name - City, State
  • Reported financial data and updated financial records in ledgers and journals.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Entered figures using 10-key calculator to compute data quickly.
  • Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Investigated daily variances uncovered with Profit & Loss reports and Budget to Actual reports and corrected errors to resolve discrepancies.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
  • Tracked 20 to 30 different accounts funded by grants for business revenue and costs with Quick Books Enterprise, diligently reconciling accounts to maintain high accuracy.
  • Stayed on top of applicable federal and state requirements to minimize legal and financial risks. HIA was considered high risk with IRS Tax Revenue, In my time there, we were removed from the high risk list becasue we paid payroll taxes on time every month.
  • Generated Profit & Loss and Budget to Actual reports detailing various metrics and account information.
  • Oversaw all types of departmental accounting activities for the many grants we carried as well as the General Budget.
  • Collected and arranged financial information and entered details into QuickBooks financial management system.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Directed gathering of required documentation and files for account audits and completed reviews.
  • Input financial data and produced reports using QuickBooks.
  • Oversaw documentation and reporting of expenses, sales and other transactions.
  • Addressed and resolved complex and unexpected variances.
Grocery Manager | 09/2016 to 02/2017
Company Name - City, State
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Performed key tasks to promote inviting grocery store appearance, including properly and effectively stocking shelves and endcaps.
  • Orchestrated performance-oriented environment by closely supporting all team members.
  • Reviewed inventory levels on weekly/semi weekly basis (dependent on the ferry schedule) and placed orders for products and merchandise for restocking purposes.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Interacted well with other entities and customers to build connections and nurture relationships.
  • Reduced operational risks while organizing sales and inventory data to forecast performance trends.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Delegated cleaning and stocking daily tasks to employees, streamlining daily progress and efficiency.
  • Worked directly with management, owners, and co-workers department to brainstorm, discuss strategy and mitigate waste issues.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Maintained cleanliness and organization of checkout counter workspace and front space, working closely with employees to systemize tasks.
  • Collaborated with assistant managers to open and close daily, handle large transactions and manage inventory.
  • Improved productivity while reducing staffing and operational costs by 25%.
  • Built loyal account base and long-term business relationships with seasonal business accounts.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Scheduled employees for monthly shifts, taking into account customer traffic and employee strengths.
  • Studied latest trends to add new merchandise to product lineup, improving sales revenues during the summer season.
Education
Hoonah City Schools - City | High School Diploma05/2000
University Of Alaska Fairbanks - City, State | No DegreeAccounting Certificate
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Resume Overview

School Attended

  • Hoonah City Schools
  • University Of Alaska Fairbanks

Job Titles Held:

  • Grocery Associate
  • Accounting Associate
  • Grocery Manager

Degrees

  • Hoonah City Schools - City | High School Diploma
    University Of Alaska Fairbanks - City , State | No Degree

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