Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
US Army veteran capable of handling stressful situations whilst maintaining a level of composure and humor. Multiple years in hospitality allows me to flow through multiple tasks smoothly.
- Unparallel people skills
- Merchandise organization
- Safety standards and protocols
- Customer service-focused
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- Shelf organizing
- American Sign Language
- Maintaining freshness
- Employee training
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02/2020 to Current Grocery Associate Spartannash – West Fargo, ND,
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves to match planogram images and instructions.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Maintained excellent attendance record, consistently arriving to work on time.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-day-day duties accurately and efficiently.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
03/2019 to 11/2019 Server and Host Bella's Italian Cafe – City, STATE,
- Greeted and maintained relationships with regular customers.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Complied with health and safety regulations, maintaining top cleanliness and organization.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
10/2017 to 01/2019 Garden Associate Maine Only LLC – City, STATE,
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Watered plants every [Timeframe] and regularly checked for naturally wilted parts to remove.
- Completed opening, closing and shift change tasks efficiently to keep store ready for guests.
- Maintained plant health and attractiveness with proper sunlight, water and nutrition.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Promoted additional products such as potting soil and fertilizers to increase per-customer sales.
- Created special clearance racks to move older, out-of-season and less attractive plants quickly.
- Kept register drawer accurate by correctly tabulating sales and processing payments.
- Removed overgrowth, hazards and debris from common pathways to improve usability.
- Cared for lawns by mulching, aerating, weeding, grubbing and trimming and edging around walks, walls and flower beds.
- Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
- Safely operated small and large landscaping equipment, such as augers, sprayers and tractors.
- Enhanced visibility and improved shapes of trees and bushes with proper pruning.
- Rearranged planting beds and flower gardens seasonally.
- Cultivated soil and added fertilizer, compost and amendments.
- Maximized water conservation by checking sprinkler spray angles and testing performance of digital controllers.
03/2016 to 04/2017 Server and Host O Cocina – City, STATE,
- Greeted and maintained relationships with regular customers.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Delivered quality services while maintaining friendly and welcoming environment.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Expected in :
Robinson High School - Tampa, FL
GPA:
Expected in 05/2004 GED:
State - ,
GPA:
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