grocery assistant resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Personable worker offering 5+ years of experience in front-end and backroom store activities. Demonstrated skill with sales operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives. Hardworking, skilled in managing stock, and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in high stress and ultra demanding environments. Independent self-starter highly effective at facing products, building displays and checking merchandise. Willing to take on any task with extreme flexibility to ensure department success. Handy repairman with a thirst to learn and improve.
Education
Passaic County Community CollegePaterson, NJExpected in 06/2024 ā āBachelor of Arts (BA):English Literature - GPA:
Completed: Biology; World History; Computer Programming 101; English and Creative Writing.
Majored in English Literature
GPA: 3.82
Continuing education in Creative Writing
Vernon Township High SchoolVernon, NJExpected in 06/2006 ā āHigh School Diploma: - GPA:
Certifications
Certified Sales and Repair Technician, Apple, Inc. - 2012-2013
Sales and Training, Including Xbox and Office Sales and Training, Microsoft, Inc. - 2012-2013
Skills
Security Practices
Attention to Detail
Safety and Cleanliness Standards
Adaptable and Flexible
Energy and Physical Stamina
Strong Communication and Interpersonal Skills
Reliable and Responsible
Information Analysis
Decision Making
Honest and Ethical
Verbal and Written Communication
Goal-Driven
Time Management
Creative Thinking
Work History
Natural Grocers - Grocery Assistant Fayetteville, AR, 02/2021 - Current
Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Maintained adequate product levels in displays by timely re-stocking of merchandise.
Checked for outdated and overripe grocery items and removed from inventory.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Checked aisles for spills to complete quick clean-up.
Created and constructed product displays to attract customers to new products, increasing total weekly sales 15-20%.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Stocked products and removed old or poor quality products.
Accenture - Owner/CEO Jersey City, NJ, 08/2015 - Current
Identified and handled technical issues preventing smooth operations (both on-site and remote).
Applied performance data to evaluate and improve operations by up to 15% or more of target forecasted needs.
Maximized efficiency by studying and mentoring on company management principles, practices, procedures, and technology systems.
Discovered areas of improvement by evaluating quarterly operational reports.
Enhanced operational efficiency and productivity.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Developed key operational initiatives to drive and maintain substantial business growth.
Natural Grocers - Microsoft Specialist Grand Forks, ND, 01/2012 - 02/2015
Increased sales by educating prospects on benefits of products and services in comparison to competitors.
Retained existing clients and developed at least 35% new accounts by extending high quality and efficient support service.
Helped streamline repair processes and update procedures for support action consistency.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Upsold products and services to increase company revenue by 72% beyond weekly targets.
Configured hardware, devices and software to set up work stations for employee demo solutions.
Patched software and installed new versions to eliminate security problems and protect data.
Removed malware, ransomware and other threats from laptops and desktop systems.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Led sales team in delivery of Windows 8 OS Launch project, resulting in high volume sales, including upsells.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked with vendors to add, delete, or backorder items. Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Maintained adequate product levels by timely re-stocking of merchandise. Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Created and constructed product displays to attract customers to new products, increasing total weekly sales by at least 20%.
Assisted over 120 customers daily with buying experience to increase customer satisfaction ratings 65% in bi-weekly goals.
Completed regular cycle counts and inventory audits.
Assisted with weekly inventory counts.
Reduced losses due to shrink and damaged goods 18% through proper training of stock rotation and active monitoring.
Handled specialty items for packaging and display.
Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
Supported promotional plans by updating signage with price changes.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Promoted warehouse safety by reporting or resolving safety hazards cutting accidents personally by 23% while adhering to OSHA guidelines.
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