greeter and opc resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Goal-oriented manager with distinguished experience in the sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving up sales through hard work ethic, various sales techniques, training, role play and competition. Self motivated leader, sculpted by performance - oriented sales (commission) that rewards hard work and talent.
Skills
Recruiting
Group training
Greeting techniques
Strategic sales knowledge
Persuasion and Closing techniques like: 1. 1.Mirror Theory. 2 Assumptive close 3. Hard close 4.The Columbo Close 5. Take back close 6. Multiple chance close
Customer service
Leadership. Braveheart or Shepard style management. (Lead from the front)
Motivated team player
Goal-oriented
Inspire and encourage team morals through: self motivation, work ethics, competitions and self accountability
Manager duties: scheduling, employee payroll hours, Store cash deposits, credit card receipts and inventory
Work History
Greeter and OPC, 02/2017 - 08/2019 G.E.V.C Resort Vactions – City, STATE,
Identified, stopped and welcomed potential customers while maintaining a friendly and comfortable atmosphere
Generated quality referral or sales leads for future timeshare sales.
Awarded most leads per hour and closing percentage for 2018
Developed top-tier negotiating skills and turned customer objections into sales opportunities.
Sold qualified sales prospects discounted vacations and set up timeshare presentation tours
Volunteered to train new hires greeters in basic and new techniques to help create more quantity and quality sale opportunities to generate more sales company wide
Adapted to new sales atmospheres such as concerts, malls, trade shows, amusement parks , NBA games to build a better report w customer
Used closing methods like , "Mirror Theory", "Assuming the sale" and redirecting No's, holding back (gifts) to give yourself MULTIPLE chances to close
Set up open ended and "yes" questions, and reacting to body language to overcome sale objectives
With confidence and Knowledge being 2 biggest pillars in sales I read up open books like "Art of the Close" and "Pitch Anything" to become more knowledgeable which creates confidence
Debt Collector and Manager, 03/2014 - 01/2017 1st Legacy Asset Management – City, STATE,
Through my work ethics, techniques I quickly became top collector where I was promoted with in months for my ability to motivate and train others
Managed goals, payroll, bonuses, accounts, recruiting, training, customer payments to run a successful and profitable collection agency
Created, used and trained others scripted conversations to gain account information and more importantly collect payments.
With my background in sales, I brought a different approach and "sell your self not the product" view to the company by rewriting more friendly greets, different ways to over come objections and install an "always closing" mentality.
Used skip tracing and other techniques to locate debtors.
Achieved performance goals on consistent basis, fueling a quick promotion with my ability to work with others
Compiled and analyzed data to review and measure the portfolio performance, profit margins and quality of debt
Sale Manager and Recruiter, 02/2009 - 11/2014 T-mobile (The Mobile Solution) – City, STATE,
AS SALES REPRESENTATIVE I Interacted with customers and potential customers using professional greeting and closing techniques
I Won new hire of the year 2009 for reaching Top Ten Sales List every month employed in 2009 (T.M.S)
Developed strategies to boost sales and profit margins to meet short- and long-term business goals.
As SALES MANAGER I turned unproductive Store into #1 in Upstate N.Y market and top 10 store in Northeast region
Maintain #1 store in market for 17 months in a row which was rewarded Award for Top Location in Market in 2010 and 2011
Identified, hired and trained highly-qualified staff by teaching best practices, role playing and sales techniques.
Developed strategies and held weekly store meetings to boost sales and profit margins to meet short- and long-term business goals.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Handle scheduling, employee payroll hours, Store cash deposits, credit card receipts and inventory
_______________________________________
As MARKET RECRUITER I scouted and hand picked potential sale reps using knowledge of current hiring practices, recruitment strategies, and staffing industry trends.
Designed and taught an implemented a 2 week sales training program to teach the basics of sales and implement them in cell phone sales. Taught Basic greeting and closing tools while showing how to overcome objections in the field
Reviewed job applications to identify and recommend optimal candidates.
Communicated with potential hires to provide clarity on expected sales, compensation and policies.
Education
High School Diploma: , Expected in 05/2004 - St Francis High School - Buffalo, NY, GPA: Status -
Associate Degree in Sales And Marketing: , Expected in - Erie Community College - Buffalo, NY GPA: Status -
Accomplishments
Won "New Hire of the Year" in 2009 for reaching Top Ten Sales List every month employed in 2009 for T.M.S. (The Mobile Solution) T-mobile
Achieved status as one of top 10 sales performers and received awards for "Top Sales Rep" in Western N.Y market (#1) and country (#3) comprised of 407 stores in 2010 ( T.M.S.)
Set company record and Awarded "Most phones sold in the month of:" Aug 2009( 317 new activations ) Dec 2009 (407 new acts) , Feb 2010 (311 new acts)
Won "Sales Manager of the Year" for Western N.Y. Market 2010, 2011for turning an unproductive McKinley mall into top locations in Northeast region
Maintain #1 store in market for 17 months in a row. Given Award for "Top Location", and "Most Activations" in (northeast) Market in 2010 and 2011 (T-MOBILE)
Awarded "#1 for Customer Satisfaction" (least return rate and highest customer rating) in Northeast regional market in 2010, 2011 and 2012 (T.M.S)
Won "Most Leads per Hour" in 2018 for G.E.V.C (Resort V actions)
Top Lead Generators in company 2017 and 2018 with San Antonio (Top market in company)
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.