Customer service professional dedicated to effective team management and customer satisfaction seeking full time position in dynamic environment.
Analytical and critical thinker
Effective problem solver
Organized & detail oriented
Exceptional interpersonal communication
Adherence to high customer service standards
Microsoft Outlook, Word and Excel
03/2014 to 10/2016
Greenhouse & Nursery ManagerTown & Country Gardens – Pocatello, Idaho Managed greenhouse and nursery operations. Hired, trained and managed scheduling forseasonal employees. Ordered plant and bulk material and scheduled deliveries. Forklift and skid steer operation. Processed special orders. Scheduled and presented customer training seminars. Managed the bidding process & grants for clients.
03/2012 to Current
Board SecretaryWildhorse Ridge Homeowner and Water LLC – Pocatello, Idaho Scheduled annual member association meetings, correspondence, dispute resolution, helped prepare association billing, record keeping and meeting minutes.
09/2005 to 02/2009
PresidentWalnut Farms Homeowners Association – Summerville, Sc Drafted the budget, monitored expenditures and planned future projects. Maintained up-to-date financial account records and billing as well as property ownership and subdivision maps. Researched right-of-ways, easements and property splits and consolidations.
05/1983 to 12/1987
Senior Engineer/ Software SystemsFloating Point Systems – Beaverton, OR Software development for a highly specialized operating system. Responsible for designing and coding interface software and device drivers for communication between high-speed supercomputers and front end processors such as Digital Equipment Corp., Sun Microsystems, and IBM. Provide support for hardware development and diagnostic testing departments. Training of new software development engineers. Support Marketing, Sales and Service departments as problems arise including on-site support for new computer installations.
09/1981 to 04/1983
Student Software Engineer/ ProgrammerBrigham Young University – Provo, UT Programming and custom modification of applications used by the Admissions and Records Department for admission criteria, grade monitoring, and statistical data gathering.
05/1981 to 08/1981
Database EngineerUniversity of New Mexico – Albuquerque, NM Initial set up and configuration of database for managing student and employee information.
Bachelor of Science: Computer Science Brigham Young University - Provo, UT
Coursework in operating systems design, device drivers, compilers, data base.
Many church and civic volunteer positions performing duties such as committee chair, large group activity planning, training & Boy Scouts of America leadership positions.