Customer service professional dedicated to effective team management and customer satisfaction seeking full time position in dynamic environment.
Skills
Analytical and critical thinker
Fast learner
Effective problem solver
Organized & detail oriented
Exceptional interpersonal communication
Goal focused
Adherence to high customer service standards
Microsoft Outlook, Word and Excel
Honest
Education
Brigham Young UniversityProvo, UTExpected in 1983 – –Bachelor of Science:Computer Science - GPA:
Coursework in operating systems design, device drivers, compilers, data base.
Work History
Kaiser Transport - Greenhouse & Nursery Manager Portland, OR, 03/2014 - 10/2016Managed greenhouse and nursery operations. Hired, trained and managed scheduling forseasonal employees. Ordered plant and bulk material and scheduled deliveries. Forklift and skid steer operation. Processed special orders. Scheduled and presented customer training seminars. Managed the bidding process & grants for clients.
Wells Fargo - Board Secretary Durham, NC, 03/2012 - CurrentScheduled annual member association meetings, correspondence, dispute resolution, helped prepare association billing, record keeping and meeting minutes.
Walnut Farms Homeowners Association - President City, STATE, 09/2005 - 02/2009Drafted the budget, monitored expenditures and planned future projects. Maintained up-to-date financial account records and billing as well as property ownership and subdivision maps. Researched right-of-ways, easements and property splits and consolidations.
Floating Point Systems - Senior Engineer/ Software Systems City, STATE, 05/1983 - 12/1987Software development for a highly specialized operating system. Responsible for designing and coding interface software and device drivers for communication between high-speed supercomputers and front end processors such as Digital Equipment Corp., Sun Microsystems, and IBM. Provide support for hardware development and diagnostic testing departments. Training of new software development engineers. Support Marketing, Sales and Service departments as problems arise including on-site support for new computer installations.
Brigham Young University - Student Software Engineer/ Programmer City, STATE, 09/1981 - 04/1983Programming and custom modification of applications used by the Admissions and Records Department for admission criteria, grade monitoring, and statistical data gathering.
University Of New Mexico - Database Engineer City, STATE, 05/1981 - 08/1981Initial set up and configuration of database for managing student and employee information.
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