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Graphic Designer Resume Example

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AT
GRAPHIC DESIGNER
Professional Summary

Organized customer relations with many years of experience completing projects efficiently by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in customer interactions.

Skills
  • Customer service support
  • Sales expertise
  • Conflict Resolution
  • Process Optimization
  • Good communication skills
  • Telephone etiquette
  • Excellent written and oral communication
  • Customer Relations
  • Retail store support
  • Good listening skills
  • Customer service
Work History
03/2006 - 10/2007Graphic Designer | New Penn Financial - Westerville, OH
  • Developed creative design for marketing packages, including print materials, brochures, banners and signs.
  • Worked with clients to gather and define requirements, establish scopes and managing project milestones.
  • Created and updated trend boards, investigated changing conditions and recommended strategic adoptions to capitalize on projected changes.
  • Applied knowledge of production to create high-quality images.
  • Met with customers to present mockups and collect information for adjustments.
  • Employed design fundamentals when selecting typography, composition, layout and color in design work.
  • Created designs and collaborated with technical team to complete projects.
  • Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
  • Applied creative expertise to present marketing concepts.
  • Designed graphics for websites, logos and promotions for marketing purposes.
  • Developed and implemented licensed products for retail sale.
  • Developed print materials such as brochures, banners and signs.
  • Contributed design ideas in early planning stages with customers and project managers.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.
09/2006 - 06/2007Customer Service Specialist | Leidos - Goodfellow Air Force Base , TX
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Reinforced established quality control standards and followed procedures for optimal customer interactions.
  • Responded to customer inquiries via phone, email, and web-based platforms.
  • Provided customers with detailed information on company products, services and materials.
  • Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
  • Drove revenue by promoting products and services for sales conversions to meet monthly sales goals.
  • Educated customers on promotions to enhance sales.
  • Managed complex transactional and emotional customer situations promptly and professionally while meeting service commitments.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
  • Assisted call-in customers with questions and orders.
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Handled day-to-day customer contact via phones, faxes and emails.
  • Scheduled technician repair appointments at customer request.
  • Assisted in training new employees and participated in cross-training with other departments.
07/2005 - 09/2006Graphic Designer | New Penn Financial - Westlake , OH
  • Worked with clients to gather and define requirements, establish scopes and managing project milestones.
  • Used Adobe and Quark to develop product mockups and prototype designs.
  • Developed creative design for marketing packages, including print materials, brochures, banners and signs.
  • Applied creative expertise to present marketing concepts.
  • Developed print materials such as brochures, banners and signs.
  • Applied knowledge of production to create high-quality images.
  • Contributed design ideas in early planning stages with customers and project managers.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.
  • Demonstrated ability to take on various roles including graphics assistant and graphics specialist to provide range across projects.
  • Created aesthetically-pleasing advertisements that complemented products.
02/2006 - 02/2006Graphic Designer | New Penn Financial - Yorba Linda , CA
  • Developed creative design for marketing packages, including print materials, brochures, banners and signs.
  • Completed final touches for projects such as images sizes and font selection.
  • Created digital image files for use in digital and traditional printing methods.
  • Developed print materials such as brochures, banners and signs.
  • Completed in-depth product design tests with help of different software, models and design systems.
Education
University Of Illinois At Chicago, City, StateBachelor of Arts: Graphic Design
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good
Resume Strength
  • Completeness
  • Measurable results

Resume Overview

School Attended

  • University Of Illinois At Chicago

Job Titles Held:

  • Graphic Designer
  • Customer Service Specialist

Degrees

  • Bachelor of Arts : Graphic Design

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