Graphic Designer Resume Example Peppod

GRAPHIC DESIGNER

Professional Summary

Organized customer relations with many years of experience completing projects efficiently by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in customer interactions.

Skills

Customer service support
Sales expertise
Conflict Resolution
Process Optimization
Good communication skills
Telephone etiquette

Excellent written and oral communication
Customer Relations
Retail store support
Good listening skills
Customer service

Work History

03/2006 - 10/2007Graphic Designer | PepPod - Boulder, CO

Developed creative design for marketing packages, including print materials, brochures, banners and signs.
Worked with clients to gather and define requirements, establish scopes and managing project milestones.
Created and updated trend boards, investigated changing conditions and recommended strategic adoptions to capitalize on projected changes.
Applied knowledge of production to create high-quality images.
Met with customers to present mockups and collect information for adjustments.
Employed design fundamentals when selecting typography, composition, layout and color in design work.
Created designs and collaborated with technical team to complete projects.
Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
Applied creative expertise to present marketing concepts.
Designed graphics for websites, logos and promotions for marketing purposes.
Developed and implemented licensed products for retail sale.
Developed print materials such as brochures, banners and signs.
Contributed design ideas in early planning stages with customers and project managers.
Created digital image files for use in digital and traditional printing methods.
Completed final touches for projects such as images sizes and font selection.

09/2006 - 06/2007Customer Service Specialist | Pier 1 Imports - Encinitas, CA

Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Reinforced established quality control standards and followed procedures for optimal customer interactions.
Responded to customer inquiries via phone, email, and web-based platforms.
Provided customers with detailed information on company products, services and materials.
Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
Drove revenue by promoting products and services for sales conversions to meet monthly sales goals.
Educated customers on promotions to enhance sales.
Managed complex transactional and emotional customer situations promptly and professionally while meeting service commitments.
Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
Assisted call-in customers with questions and orders.
Applied basic sales strategy to engage customers and present solutions to suit individual needs.
Handled day-to-day customer contact via phones, faxes and emails.
Scheduled technician repair appointments at customer request.
Assisted in training new employees and participated in cross-training with other departments.

07/2005 - 09/2006Graphic Designer | Kenyon Design Group - Carlsbad, CA

Worked with clients to gather and define requirements, establish scopes and managing project milestones.
Used Adobe and Quark to develop product mockups and prototype designs.
Developed creative design for marketing packages, including print materials, brochures, banners and signs.
Applied creative expertise to present marketing concepts.
Developed print materials such as brochures, banners and signs.
Applied knowledge of production to create high-quality images.
Contributed design ideas in early planning stages with customers and project managers.
Created digital image files for use in digital and traditional printing methods.
Completed final touches for projects such as images sizes and font selection.
Demonstrated ability to take on various roles including graphics assistant and graphics specialist to provide range across projects.
Created aesthetically-pleasing advertisements that complemented products.

02/2006 - 02/2006Graphic Designer | Healing States - San Marcos, CA

Developed creative design for marketing packages, including print materials, brochures, banners and signs.
Completed final touches for projects such as images sizes and font selection.
Created digital image files for use in digital and traditional printing methods.
Developed print materials such as brochures, banners and signs.
Completed in-depth product design tests with help of different software, models and design systems.

Education

University Of Illinois At Chicago, Chicago, ILBachelor of Arts: Graphic Design

Resume Overview

Companies Worked For:

PepPod
Pier 1 Imports
Kenyon Design Group
Healing States

School Attended

University Of Illinois At Chicago

Job Titles Held:

Graphic Designer
Customer Service Specialist

Degrees

Bachelor of Arts : Graphic Design

Graphic Designer Resume Example

Resume Score: 80%

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