Graphic Designer Resume Example
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GRAPHIC DESIGNER
Professional Summary
Organized customer relations with many years of experience completing projects efficiently by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in customer interactions.
Skills
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Work History
03/2006 - 10/2007Graphic Designer | New Penn Financial - Westerville, OH
- Developed creative design for marketing packages, including print materials, brochures, banners and signs.
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Created and updated trend boards, investigated changing conditions and recommended strategic adoptions to capitalize on projected changes.
- Applied knowledge of production to create high-quality images.
- Met with customers to present mockups and collect information for adjustments.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Created designs and collaborated with technical team to complete projects.
- Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
- Applied creative expertise to present marketing concepts.
- Designed graphics for websites, logos and promotions for marketing purposes.
- Developed and implemented licensed products for retail sale.
- Developed print materials such as brochures, banners and signs.
- Contributed design ideas in early planning stages with customers and project managers.
- Created digital image files for use in digital and traditional printing methods.
- Completed final touches for projects such as images sizes and font selection.
09/2006 - 06/2007Customer Service Specialist | Leidos - Goodfellow Air Force Base , TX
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Reinforced established quality control standards and followed procedures for optimal customer interactions.
- Responded to customer inquiries via phone, email, and web-based platforms.
- Provided customers with detailed information on company products, services and materials.
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
- Drove revenue by promoting products and services for sales conversions to meet monthly sales goals.
- Educated customers on promotions to enhance sales.
- Managed complex transactional and emotional customer situations promptly and professionally while meeting service commitments.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
- Assisted call-in customers with questions and orders.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
- Handled day-to-day customer contact via phones, faxes and emails.
- Scheduled technician repair appointments at customer request.
- Assisted in training new employees and participated in cross-training with other departments.
07/2005 - 09/2006Graphic Designer | New Penn Financial - Westlake , OH
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Used Adobe and Quark to develop product mockups and prototype designs.
- Developed creative design for marketing packages, including print materials, brochures, banners and signs.
- Applied creative expertise to present marketing concepts.
- Developed print materials such as brochures, banners and signs.
- Applied knowledge of production to create high-quality images.
- Contributed design ideas in early planning stages with customers and project managers.
- Created digital image files for use in digital and traditional printing methods.
- Completed final touches for projects such as images sizes and font selection.
- Demonstrated ability to take on various roles including graphics assistant and graphics specialist to provide range across projects.
- Created aesthetically-pleasing advertisements that complemented products.
02/2006 - 02/2006Graphic Designer | New Penn Financial - Yorba Linda , CA
- Developed creative design for marketing packages, including print materials, brochures, banners and signs.
- Completed final touches for projects such as images sizes and font selection.
- Created digital image files for use in digital and traditional printing methods.
- Developed print materials such as brochures, banners and signs.
- Completed in-depth product design tests with help of different software, models and design systems.
Education
University Of Illinois At Chicago, City, StateBachelor of Arts: Graphic Design
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Resume Overview
School Attended
- University Of Illinois At Chicago
Job Titles Held:
- Graphic Designer
- Customer Service Specialist
Degrees
- Bachelor of Arts : Graphic Design
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