Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

SUMMARY & CORE COMPETENCIES Nonprofit Executive with over 15 years of experience in philanthropy, human resources and operations Highly analytical leader with excellent research skills who ensures strict compliance to regulations and labor laws Superior knowledge and hands on management of public grant structures at the local, state, regional, and federal levels, including application, implementation, and compliance Expertise in partnering with boards of directors and collaborating with department heads to streamline processes and contribute to development Skilled with reading financial statements and making decisions which positively impact operations Superior interpersonal, speaking and writing abilities supported by the ability to motivate and inspire others

  • HR and Financial Policy development and implementation
  • Financial administration
  • Leadership
  • Vendor relationship management
  • Documentation requirements
  • Profit and loss accountability
  • Contract negotiation expertise
  • Organizational skills
  • MS Office
  • Supervision
  • Communication
  • Work ethic
  • Conflict resolution
  • Multitasking
  • Flexible
  • Critical thinking
  • Customer service
  • Operations oversight
  • Financial controls implementation
  • Employee development
  • Cost analysis and savings
  • Recruiting and hiring
  • Compensation/benefits administration
  • Sound judgment
  • Cross-functional team management
02/2021 to Current
Grants and Contracts Manager Duke University Morrisville, PA,
  • Manage 40+ grants and contracts; create efficient filing system
  • Ensure all reporting requirements are submitted accurately and within deadlines
  • Review proposed contracts against established policies, guidelines and legal requirements to identify critical issues.
  • Develop contract templates and update policies and procedures to maintain contracting consistency.
  • Oversee procurement for all grants, including aligning with federal procurement requirements

09/2016 to 01/2021
Director of Operations Quit Genius Denver, CO,
  • Direct accounting, human resources, legal, facilities management, security, transportation and information technology functions.
  • Serve as member of Executive Management Team, developing overalls strategic planning of the agency.
  • Oversee development and management of $7+ million organizational budget.
  • Direct all Human Resources functions from recruitment to benefits of 80+ employee agency; develop and implement HR policies and procedures; ensure compliance with local, state and federal laws.
  • Direct management of 20,000 sf building space, over two owned buildings and additional 10,000 sf outdoor space.
12/2013 to 09/2016
Director of Operations Quit Genius Providence, RI,
  • Direct accounting, human resources, legal, facilities management and information technology functions.
  • Determine, implement and enforce global policies and procedures including systems and controls which garnered the trust and respect of the current staff.
  • Develop and manage $7+ million organizational budget including overseeing all corporate operations of 16-person corporate office and 200 independent contractors worldwide.
  • Assist with the oversight of legal, facilities management, accounting, and inventory functions.
  • Directly oversee all human resources functions including hiring, firing, disciplinary actions, payroll, and benefits.
  • Partner with a broker for insurances, as well as with department heads to advise on employee management, compliance issues, and adherence to policies.
  • Act as the interim CFO, overseeing international Value Added Tax liabilities and payments as well as restructuring the financial reporting and delegating tasks to office management.
  • Manage the office relocation including selecting a moving company, facilitating packing and storage as well as closing and signing leases, utilities, and coordinating IT.
02/2008 to 12/2012
Director of Operations Quit Genius Kentucky, AR,
  • Leader who provided operational oversight, direction and support to Program Directors and oversaw the management of personnel and donor databases.
  • Partnered closely with the board to develop overall strategic goals for the nonprofit, then designed and executed tactical plans.
  • Oversaw employee relations, benefits administration, employee disputes, disciplinary actions, and annual training on policies and procedures.
  • Successfully brought entire organization into compliance for IRS and labor regulations by restructuring financial reporting for management’s ease of use including cash flow and attendance reporting.
  • Developed and implemented first-ever Fund Development Plan which not only diversified funding and created strategy to address several areas (grant writing, individual donors, public donors, planned giving), but also resulted in an increase in individual donors from 30 to over 120 in one year.
  • Created business development plan and managed daily operations of the 501(c)(3) agency with a $2.5 million budget and 120 employees.
  • Worked closely with LAUSD for public grant structures at the local, state, regional, and federal levels.
  • Developed budgets and directed accounting functions to maintain the agency’s fiscal integrity (including OMB Circular A-133 Single Audit).
  • Oversaw all social media activity and directed the creation of a new website by liaising with UI developers.
  • Conducted compensation and benefits analysis to create basis for pay rate and increase the competitiveness of paid time off policies.
  • Set and managed performance goals such as monthly program attendance and number of grants completed.
  • Developed and recommended personnel policies and programs to increase workforce effectiveness.
  • Supervised facilities, equipment and supply management as well as risk and insurance requirements.
Education and Training
Expected in
Masters: Nonprofit Administration
University of Notre Dame - ,
cum laude, Recipient of the Rev. Theodore M. Hesburgh Founder’s Award for leadership amongst peers, potential for professional success and academic scholarship
Expected in
Bachelor of Arts: Government and Anthropology
University of Notre Dame - London,
Co-chair, Women’s Resource Center Notre Dame London Programme, Semester Abroad
Expected in
Extension Course -Fundamentals of Accounting:
UCLA - ,
Expected in
Graduate Course – Women & Social Change:
Rutgers University - ,

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School Attended

  • University of Notre Dame
  • University of Notre Dame
  • UCLA
  • Rutgers University

Job Titles Held:

  • Grants and Contracts Manager
  • Director of Operations
  • Director of Operations
  • Director of Operations


  • Masters
  • Bachelor of Arts
  • Extension Course -Fundamentals of Accounting
  • Graduate Course – Women & Social Change

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