Graduate Teaching Research Assistant resume example

• Accountable for Critical Care and Emergency Services, including overall customer satisfaction, additionally including the Staffing Functions for the hospital.
• Managed team of nine professionals. 
• Strengthened company's business by developing and implementing the IV Access team, which saved the company $200,000, and the Rapid Response Team, which reduced failure to rescue by 20% in the 1st year.
• Generated new business through the facilitation of the Emergency Room and Critical Care Tower expansions, adding 80 beds.
• Created new revenue streams through spearheading the Emergency Department Fast-Track Service, reducing left-without-being-seen numbers by 25% within the 1st year.
• Reorganized negotiations with vendors to negotiate pricing for critical care and emergency service supplies.
• Active member of the Alabama Emergency Services Management Association, and the Birmingham Regional Emergency Medical Services System (BREMSS) to improve emergency services in the Birmingham metropolitan area and throughout the state of Alabama.
• Regularly served as Administrator-on-Call.
• Had to leave after short tenure due a serious medical condition.

• Directed the day-to-day operations of multiple, high revenue-producing service lines including cardiovascular, orthopedics, neurology, inpatient physical therapy, outpatient physical therapy, rehabilitation, and the fitness center.
• Managed team of eleven professionals. 
• Spearheaded cross-functional initiative to be recognized as a Blue Cross Blue Shield Cardiac Center of Excellence.
• Generated new business through worked closely with the Medical Directors of each assigned service line to improve quality as well as patient and physician satisfaction.
• Served on the implementation team of the South Tower, expanding the Emergency Department and the Ortho/Neuro patient care units.
• Ensured negotiation with vendors to efficiently provide supplies, equipment, and service for all assigned cost centers.
• Consulted on the Magnet Designation Application Team.
• Regularly served as Administrator-on-Call.

• Served as the Corporate Human Resources Director at the corporate office of a 4-hospital system.
• Developed, recommended, and implemented recruitment and retention initiatives across the health system.
• Was asked to transfer to Trinity Medical Center during a re-organization to serve as the hospital HR Vice President representing the interests of Baptist Health Systems.
• Managed the transition of Baptist-Montclair Medical Center to Trinity Medical Center during the joint venture between Baptist Health System and Triad Health System, ensuring that employees were kept whole.
• Consultant to Trinity Medical Center leaders, managers, and staff in all Human Resources related issues.
• Identified as the hospital representative in all legal matters related to staff.
• Served on the Ethics, Risk Management, and Nurse Executive committees.

• Produced, initiated, and managed the implementation of recruitment and retention initiatives for employees across the US from the home office in Birmingham
• Managed team of six professionals.
  
• Strengthened company's business by introducing and directing the implementation of nationwide employee engagement initiatives.
• Strengthened company's business by developing metrics for data analysis utilizing SPSS software.
• Created employee recognition and celebration activities.
• Spearheaded a large-scale national work-force reduction, including determining early retirement options and severance packages, resulting in a 44% increase in revenue. 
• Had to leave after short tenure because was critically injured.

• Managed the day-to-day operations of the Human Resources Department of the largest single employer in the state of Alabama, with fifteen direct reports.
• Headed implementation of various workforce recruitment, retention, and employee engagement initiatives.
• Initiated and launched the on-line application process.
• Generated new business through directing and  managing the roll-out of the Fast-Track RN hiring process and the RN Clinical Ladder project.

• Strengthened company's business by leading orientation for all newly hired employees.
• Spearheaded cross-functional initiative to achieve provision of continuing education and mentoring for all Med-Surg Nurses, as well as all new equipment and processes.
• Served as Chair of the Documentation Committee, reviewing and approving all documents used throughout the hospital used throughout the hospital to ensure consistently and compliance with all regulatory agency requirements.
• Served on the initial computerized MAR team to develop, implement, and provide staff training and mentoring.
• Guided the development of competency assessments with metrics to ensure a competent workforce.
• Decreased nursing vacancy rates during a nursing shortage 35% in one year through restructure of nurse recruitment business line.
• Designed and taught an RN re-entry course for nurses returning to the workforce following prolonged absences, and did the same for the patient care technician course.

Nurse Director:

• Managed the day-to-day operations of the Ortho, Neuro, GI/GU, and Gastroenterology Lab Patient Care Units.
• Managed team of nine professionals.
• Spearheaded cross-functional initiative working closely with physicians, hospital senior administration, and outcomes management to ensure quality and patient safety.
• Achieved a turnaround of patient satisfaction scores from the lowest in the hospital (44%) to the highest (90%) as well as physician satisfaction scores from the lowest (35%) to the highest (94%) within two years of reorganizing the department.
• Managed all hiring and discipline decisions for each assigned patient care unit.
• Chaired the JCAHO Patient Safety Committee, ensuring patient safety and quality care.
• Served on the Ethics committee.
• Recipient of the 2000 TENET Gold Key Award for Outstanding Leadership.
• Voted 1997 Brookwood Hospital Nurse leader of the year

 Nurse Recruiter/Chief Retention Officer:

• Strengthened company's business by introducing and launching the first Nurse Recruitment Department dedicated to the recruitment and retention of RNs at the hospital.
• Spearheaded cross-functional initiative to achieve implementation of various recruitment, retention, and employee engagement initiatives that were adopted by TENET system-wide.
• Created and facilitated employee recognition and celebration initiatives.
• Developed, launched, and oversaw implementation of the formal Nurse Preceptor Program.
• Served on the Ethics committee.
• Served as the co-chair of the TENET 100 Leadership Development Committee.