Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Skilled [Job Title] with [Number] years of experience and excellent problem-solving, organizational and decision-making abilities. Well-versed in coordinating [Type], [Type] and [Type] projects with co-located and off-site teams. Desire to apply expertise to new role with progressive organization.

Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert with over [Number] years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual with ability to remain poised in all types of situations.



  • Data acquisition
  • Course materials creation
  • Quantitative and qualitative analysis
  • Field research
  • Literature searches
  • Faculty liaison
  • Analyzing and synthesizing data
  • Empirical research
  • Data evaluation
  • Presentation development
  • Public presentations
  • Data Modeling
  • Managerial experience
  • Skilled manager
  • ERP (Enterprise Resource Planning) software
  • Enterprise information architecture
  • Enterprise applications mastery
  • Effective Retail Sales Manager
  • Account development
  • Sales leadership
  • Analytics
  • Revenue development
  • Performance goals
  • Consultative and relationship selling
  • Market and competitive analysis
  • Sales and market development
  • Objective-setting
  • Business Planning
  • Training and mentoring
  • Territory and account management
  • Budgeting skills
  • Budgeting and forecasting
  • Report writing and budgeting
  • Budgeting and cost control
  • Microsoft Excel and PowerPoint
  • Excellent math skills
  • Customer service excellence
08/2019 to Current
Graduate Teaching & Research Assistant Crawford & Company Trenton, NJ,
  • Ongoing use of computer simulation tools in several research areas with focus on Carbon Nanotube Junction
  • Completed Carbon Nanotube Y- Junction research as part of a 3-person graduate team.
  • Followed established course outline to prepare lessons and convey information and enhance understanding of materials.
  • Tracked class and student metrics including attendance, projects, labs and reports.
  • Taught class of between 18 and 36 students in Physics Laboratory.
  • Supported faculty research needs in Physics and Mathematics department by preparing class materials, collecting assignments, stocking supplies and completing other support tasks.
  • Was part of the team that transitioned to an online teaching of the Physics laboratory course online as a result of the COVID-19 work/school from home protocol.
  • Utilized email, phone and in-person meetings to answer questions and mentor struggling students.
  • Gained experience in coaching and mentoring college students in Physics, Mathematics and the use of Microsoft Office Excel and PowerPoint
  • Created agendas and communication materials for research team meetings.
  • Utilized Microsoft Excel to compile data gathered from various sources.
  • Efficient use of Microsoft PowerPoint in the presentation of research data and analysis.
  • Advanced critical review of research papers by industry peers
12/2016 to 07/2019
Business Development/Enterprise Solutions Manager YOA Insurance Brokers Limited City, STATE,
  • Analyzed and defined business requirements, processes and objectives to develop marketing, sales and service delivery enablement assets.
  • Refined existing managed services to oversee implementation lifecycle.
  • Monitored technology standards and user requirements to assist proposal, project and deployment launches.
  • Recommended application migrations and updates to meet strategic imperatives.
  • Collaborated with [Job title] to drive system development and maintain services.
  • Cultivated product and service roadmaps based on IT trends and organizational expectations.
  • Produced status reports for customers and senior management.
  • Oversaw on-site and off-site teams of up to [Number] professionals working on diverse IT projects.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Used well-organized and implemented [Name] and [Name] methodologies to efficiently manage project needs.
  • Identified, addressed and either resolved or escalated project issues.
  • Delivered [Number] projects per year with consistent record of meeting timeline, scope and budget requirements.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Developed and implemented [Type], [Type] and [Type] reports to manage project data and keep leadership informed of progress.
  • Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
  • Devised implementation plans, including cost-benefit and ROI analyses.
03/2007 to 12/2015
Business Development Manager AXA Mansard Insurance Plc City, STATE,
  • Led staff on development of products and promotions, sales analysis and creative services.
  • Oversaw and mentored business development personnel to optimize performance.
  • Facilitated and managed business plan development based on market and industry research.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Collaborated with other corporate departments to develop effective business strategies.
  • Forecasted sales numbers and product profitability to determine ideal strategies.
  • Created effective marketing, sales and other promotional initiatives.
  • Enhanced sales volume [Number]% by offering skilled support to both new and inactive customers.
  • Established [Number] new customer accounts in [Timeframe] with effective negotiation and sales closing abilities.
  • Set up promotional activities in accordance with available inventory and staff resources.
  • Compiled and submitted monthly and yearly [Type] reports.
  • Set up and negotiated contracts with customers and closed [Number] deals per month.
  • Identified underperforming product lines and refocused efforts to successfully bring each in line with expected targets.
  • Contacted potential customers via telephone, email and in-person inquiries.
  • Conferred with advertising managers to develop and implement marketing plans.
  • Prospected, identified and cultivated relationships with [Job title]s and [Type] facilities to promote product lines and solutions.
  • Achieved [Number]% client retention rate by ensuring exemplary and consistent service.
  • Strategized approaches to meet objectives and capitalize on emerging opportunities.
  • Developed and maintained productive relationships with distributors of [Type] and [Type] products.
  • Recommended product changes to enhance customer interest and maximize sales.
  • Increased sales from [Type] and [Type] channels [Number]% in [Timeframe].
  • Leveraged cold calling, in-person visits and referrals to bring in [Number] leads per week.
  • Identified business development opportunities and implemented effective strategy for client acquisition.
  • Exceeded quotas consistently through new account penetration and territory expansion.
  • Maintained meticulous client notes in Salesforce system.
  • Attended conferences and trade association meetings to represent company and promote products.
  • Used change methodologies to increase sales by over [Number]% and led projects for increased productivity.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Oversaw [Number] [Job title]s, including delegating [Type] work and reviewing individual performance.
  • Drove organizational growth through deployment of highly-effective turnaround and change management strategies.
01/2002 to 02/2007
Enterprise Risk Management Intern/Executive HighQConnect City, STATE,
  • Determined appropriate budgets and administered expenditures.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Strengthened company business by leading implementation of new projects and procedures.
  • Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
  • Restocked office and break room supplies independently to maximize team productivity.
  • Established clear and effective policies for standardization across different areas of operations.
  • Set and implemented ambitious objectives and strategic growth plans.
  • Identified product improvements to adapt to market shifts and corporate trends.
  • Reported to and communicated with board of directors to guide intentions and address problems.
  • Redeveloped business plans to account for cost efficiency and budgetary requirements.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Accountable for [business area] including overall customer satisfaction.
  • Listened to concerns, criticisms and suggestions of staff and improved company policy accordingly.
Education and Training
Expected in 05/2021
Master of Science: Physics
North Carolina Central University - Durham, NC,
Expected in
: Enterprise Management
Institute of Enterprise Management And Analytics - Lagos, Nigeria,
Expected in
: Management
IE Business School / Coursera - Online,
Expected in 04/2004
Bachelor of Science: Physics
University of Agriculture Abeokuta - Ogun State, Nigeria,

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School Attended

  • North Carolina Central University
  • Institute of Enterprise Management And Analytics
  • IE Business School / Coursera
  • University of Agriculture Abeokuta

Job Titles Held:

  • Graduate Teaching & Research Assistant
  • Business Development/Enterprise Solutions Manager
  • Business Development Manager
  • Enterprise Risk Management Intern/Executive


  • Master of Science
  • Some College (No Degree)
  • Some College (No Degree)
  • Bachelor of Science

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