Graduate Services Coordinator resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Seasoned administrative assistant at NC State with 5 years of experience supporting students and faculty. Strong history of managing a high-volume workload, while offering support to program directors. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

  • Student Records Management
  • Job Prioritizing
  • Email Correspondence
  • Time Management
  • Business Correspondence
  • Administrative Duties
  • Program Follow-Up and Assessment
  • Proficient in Microsoft Office Word/Excel/PowerPoint, Google Docs/Sheets/Slides
  • Effective customer service skills and problem resolution skills
  • Meticulous attention to detail, strong interpersonal and communication skills, and excellent time management
Work History
Graduate Services Coordinator, 04/2021 to Current
Catholic Health InitiativeOoltewah, TN,
  • Provided administrative support to the Director of Graduate Programs (DGP) in English and the Directors of the MFA and MS programs
  • Handled correspondence and communications for the DGP
  • Maintained all records for students in MA, MFA, and MS programs (directed readings courses, capstone projects, transfer credits, etc.) and also for the CHASS graduate certificate in Digital Humanities
  • Managed application review process: served as primary information source for applicants; created and maintained applicant spreadsheets for all programs and concentrations; coordinated review of applications by admissions committees and subsequent reporting
  • Provided administrative support to the Graduate Studies Committee, including research and data gathering as needed
  • Assisted with surveys of students, graduates, and faculty for purposes of program review and assessment
  • Maintained pivot tables for graduate courses to reflect the number of graduate sections and enrollments offered per semester
  • Provided administrative support to the English Department Graduate Association (AEGS) and Technical Communication Association(TCA)
  • Registered students for courses, make course and schedule changes for all graduate students and assisted students with questions, issues and concerns
  • Monitored and communicated ETD deadlines to MFA faculty and students, capstone deadlines to MA and MS Faculty and students, enrollment and graduation deadlines to all programs
  • Oversaw and communicated regarding the departmental peer mentoring program
  • Maintained program listservs/groups and departmental graduate program website
  • Created and executed social media strategies determined by the DGP and the department
  • Reviewed and updated program publicity materials, curriculum guidelines and other informational pieces for faculty, students, and applicants, creating new materials as needed
  • Instructed grad students on creation of Plan of Work; Monitors PoWs for currency and program requirements; monitored departmental and grad school approvals for graduation
  • Managed TA hiring by providing all information needed for CHASS HR to complete the graduate teaching assistant hiring actions for the department, contacts teaching assistants and obtained completed hiring paperwork, assigned cubicles and desks for teaching assistants, distributed and maintained cubicle keys, arranged mailboxes and maintained accurate files on all graduate students in accordance with NCSU and departmental policies and procedures
  • Monitored residency classification and progress for out of state graduate students to comply with grad school regulations on awarding tuition remission for out of state students
  • Coordinated office coverage with other Student Services positions as needed
Project CATCH Junior Associate, 01/2021 to 05/2021
Salvation ArmyCity, STATE,
  • Researched, planned, monitored Circle of Children group activities
  • Completed Child Abuse prevention trainings
  • Coordinated with team members to discuss case progress
  • Case management: contacted clients weekly, filled out appropriate paperwork to satisfy client needs
Office Assistant, 08/2018 to 04/2021
North Carolina StateCity, STATE,
  • Organized files, developed/edited spreadsheets and word documents shredded and scanned documents
  • Manipulated high-level and confidential data
  • Filed and organized departmental human resources and financial files
  • Processed Financial Services Requests independently including collecting proper documentation, signatures, and submission to the Business Office
  • Input and managed vendor submission for approval, ID verification, name and address updates
  • Entered and submitted multi-level processing payments for current faculty members
  • Completed departmental check deposits; prepared electronic deposit form, completed departmental log, and followed College policy to submit deposit
  • Purchased, reconciled, and delivered departmental purchases
  • Utilized high level of professionalism and confidentiality to correspond with faculty, staff, and administrators throughout the English department
  • Worked daily with Google Drive, Word, and Excel
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
Bachelor of Arts: Psychology And Social Work, Expected in 05/2021
North Carolina State University - Raleigh, NC,
Associate of Arts: , Expected in 07/2019
Central Piedmont Community College - Charlotte, NC,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • North Carolina State University
  • Central Piedmont Community College

Job Titles Held:

  • Graduate Services Coordinator
  • Project CATCH Junior Associate
  • Office Assistant


  • Bachelor of Arts
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: