LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Versatile, efficient management professional skilled in tackling administrative and patient-oriented tasks in a fast-paced environment by bringing comprehensive background in office and personnel management.
Skills
  • 55 WPM
  • Multi-tasking and Prioritizing
  • Professional Integrity
  • Conflict-Resolution/Problem-Solving
  • Excellent Communication and Interpersonal Skills
  • Meticulous Attention to Detail
Education
University of Kentucky Lexington, KY Expected in 2015 Master of Social Work : Clinical Social Work and Integrated Behavioral Health - GPA :
Eastern Kentucky University Richmond, KY Expected in 2013 Bachelor of Science : Psychology - GPA :
Eastern Kentucky University Richmond, KY Expected in 2013 Bachelor of Science : Psychology - GPA :
Certifications
Work History
Lakeland University - Graduate Hall Director
Neenah, WI, 05/2013 - 04/2016
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Recruited, hired, trained and coached on average of 8 new employees per year.
  • Established and maintained systems that safely met residents' needs.
  • Interpreted and communicated new or revised policies to staff.
  • Reviewed resident survey information to prioritize areas of improvement.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Routinely collaborated with department directors to correct problems and improve services.
  • Assisted in resolving and satisfying resident requests and internal operational issues.
  • Analyzed resident and staff feedback to identify opportunities for staff recognition as well as areas for improvement.
  • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, and coordinating financial reporting.

Vpne Parking Solutions - Weekend Manager
Weymouth, MA, 01/2016 - 07/2016
  • Communicated relevant concerns and emergency information to resident’s families and medical personnel.
  • Site supervised volunteers and kitchen staff. 
  • Provided on-call services, emergency response, and conflict resolution mediation.
  • Diligently implemented safety policies and procedures.
  • Verified resident attendance to meals as a health and safety check.
  • Assisted residents with operation of facility amenities and participation in activities.
  • Facilitated recreational activities for residents and tours for families, as needed.
  • Distributed marketing materials to potential clients and orientation packets to new residents.
  • Performed other duties as requested by the executive director or assistant director.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.

UK Health Care At Turfland - Department Of Family And Community Medicine - Intern - Integrated Behavioral Health
City, STATE, 2015 - 07/2015
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures for new integrated behavioral health program. 
  • Led the planning and achievement of goals and objectives consistent with the clinic's mission and philosophy.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Encouraged creative thinking, problem solving, and empowerment as member of of the quality improvement team to improve morale and teamwork.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan. 
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being. 
  • Cooperated and communicated effectively with physicians to ensure patient satisfaction and compliance with set standards.
  • Participated in monthly patient case conferences, in-services and staff meetings to advocate for patients and facilitate good communication. 
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Provided brief intervention using evidence-based techniques such as behavioral activation, motivational interviewing, cognitive behavioral therapy, or other relevant skills.
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Professionally and courteously verified appointment times with patients.

Renewal House - Intern - Children's Program
City, STATE, 04/2014 - 07/2014
  • Counseled individuals and families to develop skills and strategies regarding mental health, substance misuse, physical abuse and rehabilitation issues.
  • Attended trainings in substance misuse, co-occurring disorders, and trauma-focused modalities
  • Assisted in the coordination of all mental health support services provided by the team
  • Developed and maintained cooperative working relationships with agencies and organizations interested in aiding substance misuse rehabilitation agency
  • Assisted the clients to better understand their role as a parent, focusing on developing skills to nurture and guide their children
  • Attended all program staff meetings, treatment reviews, and other agency meetings as necessary
  • Interviewed clients, reviewed records, and conferred with other professionals
  • Abided by the laws of confidentiality 
  • Maintained individual client treatment files in accordance with agency policies and procedures


By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Kentucky
  • Eastern Kentucky University
  • Eastern Kentucky University

Job Titles Held:

  • Graduate Hall Director
  • Weekend Manager
  • Intern - Integrated Behavioral Health
  • Intern - Children's Program

Degrees

  • Master of Social Work
  • Bachelor of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: