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Graduate Assistant Resume Example

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GRADUATE ASSISTANT
Summary

Technically-oriented IT analyst and Military Veteran pursuing a career in Business Analytics or Data Analytics. A successful military career included a variety of IT management and support roles, as well as the execution of technical and business projects.

Resourceful, continuous learner, having learned through a career that my passion is enabling business through technology. Experienced, leveraging a background in directing personnel and resource management, and balancing multiple projects. Possesses a comprehensive background in written and oral communication, interpersonal relations, records management, risk mitigation, asset management, and continuous process improvement.

Proven performance in linking corporate vision with the delivery of desired results through empowerment, development, and utilization of people, processes, and technology. Career supported by a Master of Business Administration concentrating in Information Technology, and the active pursuit of a Project Management Professional (PMP) Certification.

Skills
  • Data Analysis
  • Trend Analysis
  • Business Decision Modeling
  • Data Visualization
  • Business Analysis
  • Predictive Analytics
  • Data Mining & Validation
  • Report Generation/Automation
  • Business Case Development
  • Decision Analysis/Trees
  • Organizational Communication
  • Training and Development
  • Software Skills:
  • Google Analytics, Analytic Solver Platform, XLMiner, JIRA, Office 365, PowerApps, SSIS, Automation Anywhere RPA
  • Programming Skills:
  • SQL, PHP, HTML5, CSS
  • JavaScript, Python, Basic
  • OLAP / Data Analysis:
  • Microsoft Power BI, Tableau, Regression Analysis, Linear Programming, Cluster Analysis, k-Nearest Neighbor, Naïve Bayes, Neural Network, Artificial Intelligence
  • Networking:
  • AWS & Digital Ocean Cloud Services, VPN Development, Cloud Based Asset Management
  • Processes:
  • Waterfall and Agile/Scrum, Project Management, Lean Six Sigma Green Belt

Highly Skilled: Proven track record for leading and collaborating with multi-dimensional teams in high pressure, high tempo environments producing on schedule, on budget, and within required deliverables.

Strengths: Thrives in both independent and collaborative work environments. Skilled at developing and cultivating key relationships and establishing effective collaborations.

Motivated Learner: Demonstrated ability to assimilate to new ideas, concepts, methods, and technologies. Dedicated and innovated team builder with a superior work ethic.

Experience
The University of Tulsa, Collins College of BusinessGraduate Assistant | Tulsa, OK01/2019 to 12/2019
  • Supported the department chair and faculty members by proctoring exams and teaching classes. Contributed to applied research projects in Sports Analytics and Human Resources fields by collecting and organizing research data for publication.
  • Organized, scheduled, and managed 3 large-scale events for numerous university and local high school stakeholders; developed the schedule of events, avoiding discrepancies.
  • Prepared, organized, and disseminated materials for conferences in accordance with department regulations and needs. Spoke at national conference on innovation.
John Zink Hamworthy CombustionIT Intern | Tulsa, OK05/2019 to 08/2019
  • Designed and implemented an internal application, enabling engineers to install integrated development environment software; reduced wait time from 10+ days to less than 1 day.
  • Supported IT staff in the operation of internal and external applications, software, and networks to increase department efficiencies, effectiveness, and improve the overall customer experience.
  • Developed a model number data tool to extract information from existing databases, return relevant specifications to engineers, and prevent duplication of efforts.
Williams CompaniesIT Intern | Tulsa, OK05/2017 to 08/2018
  • IT Intern | IT Ops Engineering Services (2017)
  • Collaborated with Engineering Service teams to write software test cases, perform tests, and implement scheduled sprints.
  • Planned, developed, and implemented a new internal application to assist in the delivery of business process improvements, enhancements, and upgrades.
  • Reconciled applications for IT Ops ES to ensure 100% accountability and ownership of hardware, software, servers, and databases.
  • IT Intern | Asset Integrity & Reliability (2018)
  • Conducted preliminary research on software to include tracking cyber-security requirements and monitoring threat and vulnerability management practices; developed reports, dashboards, and business intelligence tools.
  • Trained leadership and peers on threat and vulnerability management software best practices; ensured immediate access to and the notification of existing and emergent threats to assigned applications.
  • Performed biweekly server patching services to drastically reduce the likelihood of cyber-security attacks and incidents.
United States NavyAssistant Force Maintenance Director | Virginia Beach, VA09/2008 to 09/2013
  • Led, trained, and managed 14 personnel supporting maintenance actions across 86 geographically separated locations; performed routine quality assurance assist visits, audits, and inspections.
  • Oversaw policy development for the management of specialized Navy expeditionary equipment valued in excess of $4B.
  • Project Manager and Business Analyst collaborating with executive leadership, developers and end users to guide the design, development and implementation of a new global ERP based Maintenance Data System.
Education and Training
Master of Business AdministrationThe University of TulsaTulsa, OKInformation Technology, 12/2019
Bachelor of ScienceThe University of TulsaTulsaComputer Information Systems, 05/2018
  • Minors in Business Analytics and Innovation & Entrepreneurship
Certifications

Project Management Professional (PMP) | in pursuit

LPI Linux Essentials | 2019

Websites, Portfolios, Profiles
  • steven-neal.github.io/TechnicalResume/technicalresume.html#home
Interests

VOLUNTEER:

Tulsa Community Volunteer Leader | American Red Cross | Kansas/Oklahoma Region| 2020 – Present

Board Member | American Red Cross | Tulsa Chapter | 2017 – Present

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Resume Overview

Companies Worked For:

  • The University of Tulsa, Collins College of Business
  • John Zink Hamworthy Combustion
  • Williams Companies
  • United States Navy

School Attended

  • The University of Tulsa

Job Titles Held:

  • Graduate Assistant
  • IT Intern
  • Assistant Force Maintenance Director

Degrees

  • Master of Business Administration
    Bachelor of Science

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