LiveCareer-Resume

Graduate Academic Advisor resume example with 9+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

As you will see on my enclosed resume, I have an academic background in psychology and organizational performance but I also have a strong passion for web technologies and data collection. In addition, I am motivated, conscientious, and enthusiastic, and would appreciate the opportunity to contribute to your organization’s strategic mission. My ability to multi-task and manage my time effectively has been proven through my success.

As a Graduate Academic Advisor, my daily work routine consists of communicating effectively with students and University administrators. A majority of my job is also data input and records management. Every transaction and activity must be cataloged. My experience allows me to work with immense attention to detail.

What my resume does not reveal is my professional demeanor and appearance. In a business environment, these qualities are of the utmost importance in dealing with customers as well as co-workers. In me, you will discover a reliable, efficient, creative and an extremely hard-working associate.

I can promise that meeting with me will not be a waste of your time—and I will make myself available at your convenience, during or outside of normal business hours. If given the opportunity, I believe that I would be a positive asset to your organization.

Skills
  • Student Records Maintenance
  • Multitasking and Organization
  • Regulatory Compliance
  • Team Building
  • CRM and Office Management Software
  • Handling Complaints
  • Customer Service
  • Oracle/PeopleSoft
  • Salesforce
  • Educational Problem Identification
Experience
09/2016 to Current Graduate Academic Advisor Franklin University | Columbus, OH,
  • Providing pre-registration and general academic counseling to students
  • Processing confidential data and information according to FERPA guidelines
  • Evaluating interests and skills of students to determine an accurate goal/career
  • Managing master data, including creation, updates, and deletion of student detail
  • Managing users and user roles
  • Providing support, guidance, and facilitating educational resources for students
  • Participated in campus outreach and involvement programs such as New Student Orientation and Commencement events
  • Evaluated data gathering techniques to ensure legitimacy
  • Generate reports in requested formats for in-house, support staff and external agency use.
05/2013 to 09/2013 Field Office Coordinator Tutor Perini Corporation | Colorado Springs, CO,
  • US Naval Base, Naples, Italy
  • Taught orientation for the station’s prospective volunteers
  • Designed and distributed the monthly newsletter for Naples, Italy ARC
  • Assisted the Station Manager with monthly calls, exports, billing and health and safety classes
  • Organized all incoming and outgoing mailing processes
  • Presented information for meet and greets with incoming NSA personnel
  • Managed incoming emergency calls and cases through the headquarters database
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines
11/2007 to 08/2009 Administrative Support Veracity Research Co | Orlando, FL,
  • Salary: E-4)
  • Assigned as the Bravo Company Operations Yeoman
  • Performed routine clerical duties in addition to gathering data and updating status trackers for unit tasks
  • Updated and maintained hundreds of company files, including daily reports, crane operations, and daily tactical operations
  • Communicator and clerk for Company Command Post
  • Secured and distributed all personnel’s active duty passports
  • Designed and implemented master schedules and copies of Command deployments and personnel qualifications
  • Acquired confidential access for data input on the Navy’s Individual Augmentation tracker
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
08/2005 to 11/2007 Patrol Officer Simpsonville Police Department | Simpsonville, SC,
  • Provided logistic law enforcement, anti terrorism/force protection and operational support to submarine and surface forces and tenant commands
  • Conducted preliminary investigations of accidents, incidents, and emergencies
  • Assisted the company Chief in nightly turnover reports
  • Performed administrative tasks related to police work.
  • Boosted community safety, performed motor vehicle accident investigations and conducted field sobriety tests at DUI checkpoints.
Education and Training
Expected in 08/2018 Master of Science | Organizational Performance Bellevue University, , GPA:
Expected in 12/2014 Bachelor of Science | Psychology, Digital Media & Web Technologies University of Maryland University College, , GPA:
Expected in 01/2007 Master at Arms Patrolman Certification | US Navy, , GPA:
Expected in 01/2006 NSF Certification (Naval Security Forces) | , , GPA:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Assisted the Communications Officer with over 300 hours of critical daily log entries aboard the USS Chesapeake during a command deployment to the country of Oman
  • Received a medal of Good Conduct and two Certificates of Appreciation from the Commander of Naval Beach Group 1 and the Captain of Amphibious Construction Battalion One
  • Completed numerous training courses including FEMA operational training, Naval Security Force training, clerical procedure coursework, leadership development coursework and anti-terrorism briefings
  • Salesforce 101
  • FERPA certified
  • Title IX VAWA and Clery Act Certified
  • CRM/PeopleSoft

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Resume Overview

School Attended

  • Bellevue University
  • University of Maryland University College
  • US Navy

Job Titles Held:

  • Graduate Academic Advisor
  • Field Office Coordinator
  • Administrative Support
  • Patrol Officer

Degrees

  • Master of Science
  • Bachelor of Science
  • Master at Arms Patrolman Certification
  • NSF Certification (Naval Security Forces)

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