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GM,Frozen,Dairy, and Frontend Sales Associate Resume Example

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GM,FROZEN,DAIRY, AND FRONTEND SALES ASSOCIATE
Summary

All you have to do is show me and I can do it some things take time for me to get ahold of but I'm worth it I work hard and always do my best to show up and on time I am the youngest of three children 2 older sisters I really do enjoy retail so just give me a chance like Halloween city and food 4 less did and I promise you will not be disappointed

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 3 and 1/2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Customer-oriented General Manager with 3 and 1/2 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Skills
  • Cross-functional team management
  • Performance improvements
  • Popular brand promotions
  • Dispute mediation
  • Merchandising knowledge
  • Retail loss prevention
  • Product Sales
  • Written and oral communication skills
  • Packaging and sanitation
  • Negotiations
  • Listening skills
  • Communication skills
  • Calm under pressure
  • Skilled negotiator
  • Reading comprehension skills
  • Troubleshooting expertise
Experience
GM,Frozen,Dairy, and Frontend Sales Associate
City, StateCompany Name/Jul 2019 to Dec 2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Participated in organizational transformation and implementation activities to monitor corporate restructures.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Liaised with cross-functional teams to develop product positioning strategies.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Designed sales and service strategies to improve revenue and retention.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Negotiated and closed deals with minimal oversight.
  • Trained, managed and motivated employees to promote professional skill development.
  • Prioritized job duties, delegating tasks to team of 3 department employees.
  • Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Sanitized work areas within dairy department, performing general housekeeping and refuse removal duties.
  • Addressed customer questions and explained key information about newly stocked dairy offerings.
  • Pulled out of date products from shelves and cases, disposing of items in proper bins.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Trained over 3 employees on business principles, best practices, protocol and system usage.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Assisted customers by finding needed sale items and checking inventory for items at other locations.
  • Confirmed pricing accuracy and checked all department signage, maintaining correct sale prices
Assistant Manager
City, StateCompany Name/Aug 2018 to Nov 2018
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Supported sales management initiatives to optimize business development.
  • Completed inventory audits to identify losses and project demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Sales Associate
City, StateCompany Name/Aug 2017 to Nov 2017
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Prepared cash deposits with zero discrepancies.
  • Negotiated and closed deals with minimal oversight.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Reduced process lags by training employees on best practices and protocols.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Reset store displays for special events and seasonal merchandise changes.
  • Recruited, hired and trained new hires to optimize profitability.
  • Produced sales documents, finalized deals and filed records.
  • Listened to customer needs .
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Sales Associate
City, StateCompany Name/Sep 2016 to Nov 2016
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Assisted customers by finding needed Sale items and checking inventory for items at other locations.
  • Prepared cash deposits without zero discrepancies.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Listened to customer needs to identify and recommend optimal products or solutions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Education and Training
High School DiplomaMidwest High SchoolJun 2010City, State
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Resume Overview

School Attended

  • Midwest High School

Job Titles Held:

  • GM,Frozen,Dairy, and Frontend Sales Associate
  • Assistant Manager
  • Sales Associate

Degrees

  • High School Diploma