GM Resume Example Company Name

Summary

Focused AGM offering 20 years of experience to add value in an Accounting Assistant role. Enthusiastically aiming to apply a proven history of successful collections and AP/AR management. Accustomed to contributing to team objectives and driving company development.

Willing to learn any and all software and able to work without direction

Stay on top of accounting needs by proactively updating journal entries, financial schedules and budget tracking reports.

Skills

Payroll processing
Month-end documentation
Internal controls and audits
Account evaluation
GL reconciliation

Collections and invoice processing
Accounts receivable
Payment processing
Expense account management

Experience

GM
City, StateCompany Name/Dec 2019 to Feb 2020

Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Encouraged, trained and disciplined employees to maximize performance.
Strategized long-term business needs while generating guest relations feedback for process improvements.
Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
Oversaw 30 staff by training, mentoring.
Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Consistently complied with company policies and government regulations.

Accounting Assistant
City, StateCompany Name/Dec 2000 to Dec 2019

Investigated and resolved discrepancies in monthly bank accounts.
Updated accounting records with client checks and cash receipts.
Coordinated timely payments from vendors, clients and accountholders.
Monitored open accounts and pursued payments to control account balances.
Calculated and verified all figures, calculations and documents.
Researched financial data and trends to coordinate monthly, quarterly and yearly budget planning.
Compiled financial data including compliant ledger and journal records.
Gathered data and uncovered fraud, embezzlement or liabilities during auditing procedures.
Processed more than 20 monthly invoices and promptly submitted and documented all payments to keep records current.
Resolved vendor and employee inquiries about invoices and purchases quickly through research.
Processed all payroll entries and reports for 40 employees.
Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Coded invoices and other records to maintain organized and accurate records.
Communicated with GM about discrepancies and devised plans to reconcile financial issues.
Handled mail correspondence throughout financial departments.
Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger.
Maintained accuracy when reviewing and reconciling general ledger.
Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
Prepared weekly payroll for more than 40 salaried and hourly employees.
Tracked employee time and attendance for payroll.
Payment Processing

FD / AGM
City, StateCompany Name/Jul 2000 to Dec 2019

Balanced accounts and conducted nightly audits to keep bookkeeping current.
Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
Managed customer complaints and rectified issues to complete satisfaction.
Coordinated with internal departments to handle wide range of guest needs.
Completed end-of-day reporting and balanced registers to maintain financial accuracy.
Monitored reservations to track incoming parties and special events.
Posted charges, updated accounts and issued bills to departing guests.
Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
Stayed current on local attractions and special events to help guests with entertainment options.
Informed travelers of hotel security features and offered details regarding safety processes and procedures.
Issued room keys to guests upon check-in and answered questions regarding proper use.
Provided property details to patrons, including dining areas, pool, spa and fitness center.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
Posted room charges such as food, liquor and telephone calls based on individual customer actions.
Set guest and group reservations and processed check-ins and check-outs.
Computed guest billings and posted charges to room accounts.
Worked with GM and DOS to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
Promoted loyalty by signing customers up for IHG rewards program and encouraged repeat stays through exceptional service.
Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated.
Secured guest valuables in main safe or individual boxes.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Assisted with administrative tasks, including filing, answering phones and accounts payable and receivables
Confirmed transaction data by verifying name and payment information and clearly communicating costs and fees to patrons.
Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
Managed all front desk operations for busy high-volume hotel.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.

Payroll Clerk
City, StateCompany Name/Jul 2000 to Dec 2019

Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Protected payroll operations and maintained employee confidence by keeping information private.
Received, filed and processed paperwork and documents for on-boarding employees.
Classified, sorted and filed correspondence, articles, records and other documents to maintain organized filing system.
Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
Established employee payroll files and updated existing files with new information.
Identified, researched and resolved issues with hours worked.
Verified available hours against listed amounts when calculating leave time.
Managed weekly payroll duties and submitted data to HR Director.
Answered employee questions in an efficient and accurate manner.
Changed employee tax status and withholding information as necessary.
Efficiently handled any payroll discrepancies with employees.

Education and Training

High School DiplomaStranahan High SchoolJun 1974City, State

Resume Overview

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GM Resume Example

Resume Score: 80%

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