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Global Security Operator Resume Example

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GLOBAL SECURITY OPERATOR
Summary

Ambitious student pursuing a programming degree eager to contribute developed knowledge in software development role. Skilled in python and java in face pace settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • First aid certified
  • Criminal law understanding
  • Reliability
  • Security procedures knowledge
  • Premises surveillance
  • Patrolling
  • Customer service
  • Supervision
  • Security systems
  • Team management
  • Administrative support
  • CCTV
  • Communications
  • Project organization
  • Problem resolution
  • Inventory management
  • Team building
  • MS Office
  • Organization
  • Debugging
  • Software testing
  • Report writing skills
Experience
Global Security Operator, Securitas, July 2020-CurrentSeattle, WA
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Communicated with team members and building management via radio, telephones, computers and proprietary [Type] software.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Called police and fire departments during emergency situations, administering first aid and CPR until arrival.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
Security Dispatcher, Allied Universal Security Services, November 2018-April 2020Vance, AL
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards.
  • Reported delays, accidents or other traffic and transportation situations.
  • Maintained current knowledge of all personnel in field and all completed deliveries or delays.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Created agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved customer satisfaction by finding creative solutions to problems.
Shift Leader, McAlister's Deli, February 2017-November 2018Bessemer, AL
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Assisted with performance reviews to identify areas of improvement.
  • Organized daily workflow and scheduled staff vacations for adequate coverage.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Delegated tasks to employees and monitored activities and task completion.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Reviewed applications and resumes and recommended top candidates for interviews.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Maintained visually appealing and effective displays through use of lighting and signage.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Increased customer base and market share by promoting product through diverse channels.
  • Created training manual for all employees to use as reference guide.
  • Documented receipts, employee hours and inventory movements.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Education and Training
Associate of Applied ScienceComputer Programming, , Southeast Technical Institute, Sioux FallsSD
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Resume Overview

Companies Worked For:

  • Securitas
  • Allied Universal Security Services
  • McAlister's Deli

School Attended

  • Southeast Technical Institute

Job Titles Held:

  • Global Security Operator
  • Security Dispatcher
  • Shift Leader

Degrees

  • Associate of Applied Science

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