Seeking a challenging Sales/Customer Service position within a professional sales institution, where my expertise and proven performance in sales may be combined with my passion and interest in Customer Service to benefit mutual growth and success.
Worked in a Business Development center. Fielded and processed up to 60 calls per day. Followed up with customers that did not purchase and brought them back into the center. High rate of success in this activity.
Mastered CRM tool, X-Tream Service software. As the Service Equity Advisor brought in over $100,000 in gross profits for the center within 90 days.
Genius/Product Specialist03/2016 to CurrentBMW of San Francisco San Francisco, Calif.
Provide comprehensive product information and interact with clients throughout the sales process.
Support client advisors in product related task and activities.
Improve the quality of the sales process and customer satisfaction.
Client Advisor06/2013 to 03/2016BMW of San Francisco San Francisco, Calif.
Created and executed formal sales presentations; overcame lethargy, to ensure successful sales closure; continually followed up with customers.
Established and maintained sales quotas with an eye to continued growth.
Participated in sales training programs with a focus on performance, measurement and quality of service.
Sales Associate - Men's Clothing02/2008 to 05/2013NORDSTROM - SAN FRANCISCO CENTRESAN FRANCISCO, CALIF.
Developed and conducted formal sales presentations; overcame objections and ensured close of sale.
Consistently exceeded sales quotas, with a high percentage success rate.
Product knowledge training by world class design teams - Hugo Boss, Armani and Zegna.
Implemented marketing and sales strategies for corporate accounts.
Did not Graduate from CCSF Attended only 1-1/2 yrs.San Francisco, CA.