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generator technician resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Meticulous Computer Technician provides smooth monitoring and management of systems and peripherals. Specializes in rapid responses and expeditious repairs. Tirelessly maintains exceptional uptime figures for all assigned desktop, laptops, mobile devices and associated networks.

Skills
  • Software management
  • Troubleshooting skills
  • System diagnostics
  • Network administration
  • Equipment maintenance
  • Hardware diagnosis
  • Application installations
  • Software upgrades
  • Technical troubleshooting
  • Hardware configuration
  • Hardware upgrades
  • Computer maintenance
  • Service desk support
  • Troubleshooting proficiency
  • Active Directory Technician
  • Organizational Skills
  • Team Work
  • Creative problem solver
  • Customer Service
  • Communication Skills
  • Quality Assurance
  • Service scheduling
  • Diagnosing faults
  • Battery testing
  • Generator preventive maintenance
  • Problem diagnosis
Education and Training
Woodland High School Cartersville, GA Expected in 05/2010 High School Diploma : - GPA :
United States Navy IT "A" School Pensacola, FL, Expected in 05/2017 : - GPA :

Ranked in Top 5% of class
Classes Include:
A+
CCNA 1
Windows 7
Integrated Learning Environment (ILE)

United States Navy System Administrator School Virginia Beach, VA, Expected in : - GPA :

Classes taken and passed:

- CCNA 2

- Active Directory

- Active Directory infrastructure

- Sever

- Linux

- Security +

- SAGA

Experience
Amerit Fleet Solutions - Generator Technician
Pleasanton, CA, 02/2020 - Current
  • Completed diagnostics on generator components.
  • Arranged and followed preventive maintenance schedules.
  • Installed new or repaired motors for generators.
  • Prepared appropriate maintenance forms and records for accountability.
  • Performed generator troubleshooting and diagnostics of equipment.
  • Carried out scheduled and routine maintenance on small and large generators.
  • Provided 24 hour response for any and all emergencies covering Alabama, Georgia, North Carolina, South Carolina, Tennessee and Virginia.
  • Identified problems during daily work inspections and addressed concerns.
  • Followed instructions regarding duties and assignments for facility and machinery maintenance.
  • Notified management about necessary repairs or professional service needs for building operating systems.
The Morning Star Company - Information Systems Technician
Gustine, CA, 12/2013 - Current
  • Maintained composure and patience in face of difficult customer situations, applying deescalation techniques and positive customer support.
  • Supported and maintained JWICS connectivity for over 3000 customers, assisting with troubleshooting steps and rebooting of hardware.
  • Tested performance, functionality and security of network systems, individual workstations and peripheral devices.
  • Managed user profiles, security access and shared file structures.
  • Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
  • Handled large volume of phone calls, chat and emails in support of JWICS systems.
  • Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
  • Spearheaded system upgrade projects worth totaling over $1.2 million-budget completion.
  • Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
  • Delivered on-site technical support following JWICS machine implementation and worked with managers to suggest product upgrades and changes.
  • Coordinated and led install teams running over 30,000 feet of copper cable, 40,000 feet of Ethernet cable and successfully bringing JWICS connectivity to 26 commands along the East coast.
  • Installed Cisco Switches, Routers, and Cryptographic devises at 9 different commands while successfully configuring these devices bringing connectivity to the JWICS network.
  • Possess current TS/SCI clearance.
  • Consistently responded to customer service emails within standard window for optimal response.
  • Provided local and remote Tier 1 IT support for hardware and software to company personnel.
  • Trained new personnel on support processes, procedures and knowledge base in efforts to strengthen future command support.
  • Cooperated with other project partners to develop system analysis and new system design based on client specifications.
  • Diligently followed up with customers about existing orders, informing on status and responding to questions.
  • Developed and maintained positive customer relationships resulting in increased account services and expansion.
  • Processed average of 25-30 calls per shift of inbound and outbound technical support calls.
  • Maintained calm, professional demeanor when faced with high demand, high volume workloads.
  • Sustained safety protocols, ensuring proper, cost-effective and safe handling usage of equipment and materials.
  • Created new accounts, reset passwords and configured access to servers and file management software for users.
Ryder System Inc. - Maintenance Technician
Albany, NY, 01/2010 - 11/2019
  • Operated hand and power tools to complete repairs.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
  • Contributed to operational quality and efficiency via instrumental calibration, application of quality controls and implementation of maintenance functions.
  • Performed repair work on Gas Pumps, underground tanks and all the electrical components in between, typically returning machines and tools to service within 1-3 days.
  • Calibrated devices to optimize performance and maintain longevity of equipment.
  • Maintained available parts, tools and materials inventory to stay able to respond promptly to issues.
  • Diagnosed and repaired mechanical machinery issues.
Stanley Black & Decker, Inc. - Machine Operator
Delaware, OH, 12/2011 - 12/2013
  • Made appropriate offset corrections for tool wear, broken tools and casting variations.
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Completed minor machine maintenance, including oiling parts and cleaning components.
  • Selected proper cutting tools and calculated correct parameters to manufacture quality parts.
  • Detected work-piece defects and machine malfunctions, maintaining machines to prevent future malfunctions.
  • Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs by 23%.
  • Removed and replaced worn machine accessories to keep products within desired tolerances.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Cut, ground and deburred over 35,000 hammer locks and countless other small pieces.
  • Reported all operational deficiencies to supervisor and maintenance personnel.
  • Operated various micrometers and dial calipers to inspect pieces after production completion.
  • Planned and laid out work to meet production and schedule requirements.
  • Operated, maintained and performed repairs on CNC equipment.
  • Read and interpreted operation and parameter sheets to effectively complete each job.
  • Received and correctly processed both written and verbal instructions, prints and work orders.

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Resume Overview

School Attended

  • Woodland High School
  • United States Navy IT "A" School
  • United States Navy System Administrator School

Job Titles Held:

  • Generator Technician
  • Information Systems Technician
  • Maintenance Technician
  • Machine Operator

Degrees

  • High School Diploma

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