Generator/Electrical Administrator Resume Example Progressive Service Co.

GENERATOR/ELECTRICAL ADMINISTRATOR

Professional Summary

Multi-talented Administrator with years of hands-on experience, consistently seeking success in planning and operational improvements. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of Service industries. First-rate expert at customer communication, data entry and organization. Diligent and meticulous, professionally commended for quickly and accurately learning new procedures.

Skills

Customer Service
Team Management
Organization
Team Building
Business Operations
Communications
Problem Resolution

Relationship Development
Project Organization
Supervision
MS Office
Knowledge with Sage
Knowledge with Service Titan

Work History

Generator/Electrical Administrator, 01/2020 to Current
Progressive Service Co. – Raleigh, NC

Worked with a variety of customers to understand needs and provide Electrical services in the way of residential service, commercial services and generator services.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Drove operational improvements which resulted in savings and improved profit margins.
Led Generator teams in implementing generator install projects, resulting in Happy clients.
Monitored online sources such as Generac for industry trends.
Implemented cost-saving initiatives with the Generator maintenance program that addressed long-standing problems of recurring services for customers.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Preformed all administrative duties for generator projects including but not limited to setting estimate appointments, sending customer estimates, pulling permits, scheduling install while coordinating with power companies and counties, ordering materials from supply houses, scheduling electrical and mechanical technicians all for turn key installations of generators.

Lowe's Administration Manager , 11/2018 to 01/2019
Progressive Service Co. – Raleigh , NC

Was promoted from team member to Manager within a short period of time.
Managed a team of coworkers who worked with a variety of customers to understand needs and provide installations of different appliances.
Increased customer satisfaction by resolving issues.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Drove operational improvements which resulted in savings and improved profit margins.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Developed team communications.
Provided all necessary training for new hires.
Provided support to my team in order to ensure success in our department.

Billing Administrator, 08/2016 to 09/2018
Progressive Service Co. – Raleigh, North Carolina

Prepared daily billing and invoice reports to assist billing department in getting invoices to customers in a timely manner.
Managed customer files and records for the company and adhered to safety procedures to prevent breaches and data misuse.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Performed billing, collection and reporting functions for office.
Worked with different clients to meet vendor requirements in order for work to be preformed at a variety of properties.
Worked with clients and upper management to resolves discrepancies with invoices amongst other issues.

Senior Waitress/Cashier/Short Order Cook, 04/2008 to 08/2016
Grill 46 – Durham, NC

Gained knowledge in all areas of restaurant including but not limited to short order cook, waitress, and cashier so as to be able to shift positions to best allow the business to run smoothly.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Checked identification to enforce age regulations for alcoholic beverages.

Education

Associate of Arts: College Transfer, 05/2016
Vance-Granville Community College - Butner, NC

Member of Student Government.
Member of Phi Theta Kappa Honor's Society.
Awarded Scholarships based on Merit.
Dean's List.

Bachelor of Arts: English, 12/2018
Meredith College - Raleigh, NC

Member of Sigma Tau Delta Honor's Society.
Coursework in Public Relations, Communications and Education.
Dean's List.

Resume Overview

Companies Worked For:

Progressive Service Co.
Grill 46

School Attended

Vance-Granville Community College
Meredith College

Job Titles Held:

Generator/Electrical Administrator
Lowe's Administration Manager
Billing Administrator
Senior Waitress/Cashier/Short Order Cook

Degrees

Associate of Arts : College Transfer , 05/2016
Bachelor of Arts : English , 12/2018

Generator/Electrical Administrator Resume Example

Resume Score: 80%

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