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general selling clerk resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Professionally interacted with customers to promote 95% customer service ratings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic sales associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of stocking and customer service and training in information systems and stocking. Motivated to learn, grow and excel in the financial world. Self-motivated individual recognized for exemplary customer service talents and cash handling accuracy. Expertise in merchandising and stocking and loss prevention. Committed to displaying positive, helpful attitude on daily basis.

Skills
  • Mathematical Calculation and
  • Reasoning
  • Administrative Management
  • Store Opening and Closing
  • Pricing and Markdowns
  • Assignment Delegation
  • Sales Promotion
  • Retail Operations
  • Shift Scheduling
  • Inventory Control
  • Stock Rotation
  • Answering Customer Questions
  • Desktops, Laptops and Mobile
  • Devices
  • Merchandising Ability
  • Product Merchandising
  • Loss Prevention
  • Suggestive Selling
  • Point of Sale Operations
  • Product Promotions
  • Product Management and Pricing
  • Product Merchandising and Distribution
Experience
09/2022 to Current
General Selling Clerk Comoto North Miami Beach, FL,
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Maintained inventory by checking merchandise to determine levels.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
07/2022 to 09/2022
Assistant Store Manager Qurate Retail Group Alexandria, VA,
  • Maintained positive customer relationships by responding quickly to customer service inquiries
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Maintained inventory by checking merchandise to determine levels.
04/2021 to 07/2022
Lead Sales Associate Bob Moore Auto Group Norman, OK,
  • Trained, coached and mentored new sales associates for maximum performance
  • Provided exceptional customer service to foster client loyalty and satisfaction
  • Monitored sales team performance and provided constructive feedback
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement
  • Rotated merchandise and displays to feature new products and promotions
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests
  • Reconciled daily sales transactions to balance and log day-to-day revenue
  • Kept detailed track of sales and customer information in company system
  • Managed efficient cash register operations
  • Answered customer questions about products and services, helped locate merchandise and promoted key items
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
07/2019 to 04/2021
Sales Associate Dollar General City, STATE,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Provided positive first impressions to welcome existing, new and potential customers
  • Helped customers locate products and checked store system for merchandise at other sites
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education and Training
Expected in 03/2023 to to
Associate of Applied Science: Accounting Information Systems
Tarrant County College District - Fort Worth, TX,
GPA:

With this degree im learning Microsoft office and other systems to perform accounting services for members of the public and also help official CPAS and CMAS do their job more effectively.

  • [Fall, 2023] - Honor Roll
  • 3.4 GPA
Expected in 04/2018 to to
High School Diploma:
Poolville High School - Poolville, TX
GPA:

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Resume Overview

School Attended

  • Tarrant County College District
  • Poolville High School

Job Titles Held:

  • General Selling Clerk
  • Assistant Store Manager
  • Lead Sales Associate
  • Sales Associate

Degrees

  • Associate of Applied Science
  • High School Diploma

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