15+ Years of Retail Automotive Experience
Sales and Finance Expert with an excellent reputation for resolving problems, improving customer satisfaction and driving overall operational improvements.
I am a diligent trainer and mentor with exceptional management abilities with a results-driven approach. I display a strong work ethic, with sound business and risk management skills.
I firmly believe in building meaningful relationships with team members, manufacturers and vendors and making efforts to strengthen employee loyalty are key ingredients to achieving lasting success.
"Teamwork makes the DREAM work" is what I live by day to day.
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I oversee the day-to-day operations of the finance department. I've hired the finance leadership team, designed effective and repeatable sales processes, developed the value proposition and digital marketing strategy, which has resulted in successful operational improvements across the board.
MY ACCOMPLISHMENTS & ACHIEVEMENTS
•Increased sales front end gross PVR/PRU by $1876
•Increased sales back end gross PVR/PRU by $1025
•Got the store back to RSE (retail sales efficiency) standards
•Got the sales CSI/SSI scores to above the district/zone avg
•Had the highest producing finance department in the DGDG Auto Group •Maintained under 5% in monthly charge-backs for the entire departments •Got the CIT down to a 5-day avg funding time
•Trained, mentored, and promoted two of my top F&I managers for the next step
•One to Finance Director of the VW location
• The other promoted to Sales Manager at Oak Tree Mazda
• Sold 324 vehicles in my 1st year, Sold 387 in my 2nd year
• Became "Master" certified in my 1st year
• Held the highest rolling "CSI" scores
• SSI scores over 97%
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