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General Sales Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Enthusiastic General Sales Manager bringing 30 years of experience in the Automotive industry. Proficient in sales, service and business operations. Eager to drive business growth.

Skills
  • Training and development
  • Time management skills
  • Operations management
  • Computer proficient CRM System
  • Excellent communication
  • Vehicle Appraiser
  • Goal attainment
  • Customer service and retention
  • Internet marketing
  • Forecasting and planning
  • Profitability improvement
  • Sales planning and implementation
Education and Training
Denver Automotive and Diesel college Denver , Colorado Expected in Associate of Science : Automotive and Diesel Technology - GPA :

GPA: Prefect Attendance Award - GPA 99
Automotive and Diesel Technology Prefect Attendance Award - GPA 99 avg
Top 10% of class
Emphasis in Auto and diesel technology
Coursework in Business Administration and Management
Diesel Mechanics Certificate
Electronic Technician Certificate
Coursework in Electrical and Electronic Systems
Electronic Diagnostics course
2001 ASE Certified Automotive and Diesel Master:
Continuing education in automotive repair and service
Diesel Mechanics Certificate
Electronic Technician Certificate
Small Engine Repair Certificate
Coursework in Electrical and Electronic Syste

Rockland Community College Suffern, NY Expected in 1983 NY STATE CERTIFIED : AUTOMOTIVE - GPA :

NYS Certified Emission Tech.: Business Management and Automotive
Rockland Community College -
Business Management and Automotive
Electronic Technician Certificate
Coursework in Electrical and Electronic Systems
Trained in Suspension and Steering
Engine Performance coursework
Electronic Diagnostics course

Experience
Rusnak Auto Group - General Sales Manager
Pasadena, CA, 03/2019 - 03/2021
  • Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
  • Followed up with existing customers to generate new prospective buyers through referrals.
  • Reviewed inventory data on Daily basis to make adjustments, evaluate forecasts and meet demands.
  • Managed new car and used car product inventory through DCSNET and VAUTO.
  • Reviewed KPIs daily and implemented critical adjustments to increase performance for each metric.
  • Updated and maintained dealership website and social media accounts.
  • Identified weaknesses and implemented sales and business practices training to improve performance.
  • Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
Daytona Toyota - Used Car Manager, Bdc Development & Sales Manager
City, STATE, 01/2014 - 10/2018

  • New And Pre Own Sales Manager, Including Desking.
    Pre-Owned Managment, and Development,BDC Management, Including Internet sales, Development and maketing Maintained records for production, inventory, income, and expenses.
    Special Financing, Leadership and Motivation Problem Solving and Solution creation,Obtaining financing, Closing Deals,
    Supervised a team over 15 employees
    Toyota certifide Cars and trucks, Product Knowledge.
    Preown vehicles purchasing, wholesale, marketing, Attending Auctions.
    Training and Developing of new Employees   
    Dealertrack, Aax, Reynolds & Reynolds, Lot Vantage, Vinsolutions.
     
Luxury Motors Inc - OPERATED FULL RETAIL USED CAR STORE
City, STATE, 01/2001 - 10/2013
  • Oversaw [sales], [sevice] and [wholesale] in 12 years of the business.
  • Oversaw day-to-day operations with effective standard procedures.
  • Pre-Owned Managment, and Development,
    Special Financing, Leadership and Motivation Problem Solving and Solution creation
    Self Motivated High Performance Detail and Accuracy Oriented
  • Preown vehicles purchasing, wholesale, marketing, Attending Auctions
  • Controlled costs by keeping inventory in line with current needs.
  • Negotiated Financing
  • Get purchased vehicles Properly Serviced and ready for retail
  • Profitient with Manhiem auto auctions 
  • Automated office operations to manage payroll, A/P, A/R, legal, customer correspondence, record tracking and data communications.
A&C AUTOMITE SALES AND SERVICE - Owner Manager
City, STATE, 04/1987 - 07/2004
  • Managed and operated a high volume gasoline service station which included a 6 bay automobile repair service center and a pre-own,
    Automobile sales business. Talented pre owned buyer and Seller possessing in-depth knowledge of automobiles as well as advanced understanding in special finance. and wholesaling
    Managed 12 Employees
    Tested vehicles and their components and systems.
    Operated equipment such as infrared engine analyzers, compression gauges and
    computerized diagnostic devices.
    Communicated effectively with customers on future problems and repairs that might need to be addressed.
    Diagnosed computer and electrical failure with appropriate testing equipment.
    Managed and maintained the necessary level of supplies in the shop.
    Verified vehicle serviceability by conducting test drives and adjusting controls and
    systems.
    Disassembled engines and repaired or replaced defective parts.
    Trained and assisted staff in analyzing engine malfunctions.
  • Devised successful promotional plans to enable growth in business revenue and customer numbers.
  • Analyzed businesses of varying sizes to determine the financial impact of potential investments.
Activities and Honors

First year at Daytona Toyota became certified in sales and leasing.
Received salesman of year award for most store gross. 2014

Accomplishments
  • Exceeded BMW sales goals by an average of 125%% in 2019 and 2020

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Resume Overview

School Attended
  • Denver Automotive and Diesel college
  • Rockland Community College
Job Titles Held:
  • General Sales Manager
  • Used Car Manager, Bdc Development & Sales Manager
  • OPERATED FULL RETAIL USED CAR STORE
  • Owner Manager
Degrees
  • Associate of Science
  • NY STATE CERTIFIED

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