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General Production Resume Example

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GENERAL PRODUCTION
Professional Summary
Skills
  • Assembly line production
  • Production procedures
  • Production procedures
  • Exceptional organizational skills
  • Interpersonal skills
  • Microsoft applications skills
  • Extremely quick learner
  • Material handling expert
  • Hard working and self-motivated
  • Material inventory skill
  • Inventory management
Work History
General Production, 09/2015 to 01/2016
Smithfield Packing – Smithfield, VA
  • Directed and coordinated the production, processing, distribution and marketing activities of Smithfield Packing Co.
  • Ensured that all health and safety guidelines were followed.
  • Made sure that products were produced on time and are of good quality.
  • Weighed, packaged and labeled meat products, following proper dating procedures.
  • Lifted and maneuvered Hogs weighing up to 300 pounds.
  • Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
Loader/Unloader, 06/2015 to 09/2015
Damco – Chesapeake, VA
  • Loaded products weighing up to 100 pounds onto trailers for delivery.?
  • Stocked, staged and transported goods.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Stacked and transported all overstock to storage areas.
  • Tagged all inbound merchandise with receiving date.
  • Verified computations against physical count of stock.
  • Unloaded cargo from truck with hand trucks and pallet jacks.
Customer Service Representative, 01/2015 to 06/2015
General Dynamics Technology – Chester, VA
  • Effectively managed a high-volume of inbound and outbound customer calls for Governmental HealthCare.
  • Answered a constant flow of customer calls with up to 100 calls in queue per minute.
  • Addressed and resolved customer product complaints empathetically and professionally.?
  • Defused volatile customer situations calmly and courteously.
  • Accurately documented, researched and resolved customer service issues.
  • Referred unresolved customer grievances to designated departments for further review.
Technical Support Agent, 06/2012 to 06/2014
The Resource Group – Hampton, VA
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Evaluated and responded to incoming sales leads and requests for technical support assistance.
  • Managed call flow and responded to technical support needs of customers.
  • Provided base level IT support to non-technical personnel within the business.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Followed up with clients to ensure optimal customer satisfaction.
Education
High School Diploma: 2011
Hampton Highschool - Hampton, VA
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Resume Overview

Companies Worked For:

  • Smithfield Packing
  • Damco
  • General Dynamics Technology
  • The Resource Group

School Attended

  • Hampton Highschool

Job Titles Held:

  • General Production
  • Loader/Unloader
  • Customer Service Representative
  • Technical Support Agent

Degrees

  • High School Diploma : 2011

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