LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Assembly line production
  • Production procedures
  • Production procedures
  • Exceptional organizational skills
  • Interpersonal skills
  • Microsoft applications skills
  • Extremely quick learner
  • Material handling expert
  • Hard working and self-motivated
  • Material inventory skill
  • Inventory management
Work History
08/2015 to 2016 General Production Cargill | Anaheim, CA,
  • Directed and coordinated the production, processing, distribution and marketing activities of Smithfield Packing Co.
  • Ensured that all health and safety guidelines were followed.
  • Made sure that products were produced on time and are of good quality.
  • Weighed, packaged and labeled meat products, following proper dating procedures.
  • Lifted and maneuvered Hogs weighing up to 300 pounds.
  • Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
05/2015 to 08/2015 Loader/Unloader California Natural Products | Lathrop, CA,
  • Loaded products weighing up to 100 pounds onto trailers for delivery.
  • Stocked, staged and transported goods.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Stacked and transported all overstock to storage areas.
  • Tagged all inbound merchandise with receiving date.
  • Verified computations against physical count of stock.
  • Unloaded cargo from truck with hand trucks and pallet jacks.
2015 to 05/2015 Customer Service Representative Masterbrand Cabinets Inc. | Newton, MA,
  • Effectively managed a high-volume of inbound and outbound customer calls for Governmental HealthCare.
  • Answered a constant flow of customer calls with up to 100 calls in queue per minute.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Defused volatile customer situations calmly and courteously.
  • Accurately documented, researched and resolved customer service issues.
  • Referred unresolved customer grievances to designated departments for further review.
05/2012 to 05/2014 Technical Support Agent Fedex | Tobyhanna, PA,
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Evaluated and responded to incoming sales leads and requests for technical support assistance.
  • Managed call flow and responded to technical support needs of customers.
  • Provided base level IT support to non-technical personnel within the business.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Followed up with clients to ensure optimal customer satisfaction.
Education
Expected in 2011 High School Diploma | Hampton Highschool, Hampton, VA GPA:

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Resume Overview

School Attended

  • Hampton Highschool

Job Titles Held:

  • General Production
  • Loader/Unloader
  • Customer Service Representative
  • Technical Support Agent

Degrees

  • High School Diploma

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