General Production Resume Example
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GENERAL PRODUCTION
Professional Summary
Skills
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Work History
General Production, 09/2015
to 01/2016
Cargill – Anaheim , CA
Cargill – Anaheim , CA
- Directed and coordinated the production, processing, distribution and marketing activities of Smithfield Packing Co.
- Ensured that all health and safety guidelines were followed.
- Made sure that products were produced on time and are of good quality.
- Weighed, packaged and labeled meat products, following proper dating procedures.
- Lifted and maneuvered Hogs weighing up to 300 pounds.
- Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
Loader/Unloader, 06/2015
to 09/2015
California Natural Products – Lathrop , CA
California Natural Products – Lathrop , CA
- Loaded products weighing up to 100 pounds onto trailers for delivery.?
- Stocked, staged and transported goods.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Stacked and transported all overstock to storage areas.
- Tagged all inbound merchandise with receiving date.
- Verified computations against physical count of stock.
- Unloaded cargo from truck with hand trucks and pallet jacks.
Customer Service Representative, 01/2015
to 06/2015
Masterbrand Cabinets Inc. – Newton , MA
Masterbrand Cabinets Inc. – Newton , MA
- Effectively managed a high-volume of inbound and outbound customer calls for Governmental HealthCare.
- Answered a constant flow of customer calls with up to 100 calls in queue per minute.
- Addressed and resolved customer product complaints empathetically and professionally.?
- Defused volatile customer situations calmly and courteously.
- Accurately documented, researched and resolved customer service issues.
- Referred unresolved customer grievances to designated departments for further review.
Technical Support Agent, 06/2012
to 06/2014
Fedex – Tobyhanna , PA
Fedex – Tobyhanna , PA
- Installed software, modified and repaired hardware and resolved technical issues.
- Evaluated and responded to incoming sales leads and requests for technical support assistance.
- Managed call flow and responded to technical support needs of customers.
- Provided base level IT support to non-technical personnel within the business.
- Identified and solved technical issues with a variety of diagnostic tools.
- Followed up with clients to ensure optimal customer satisfaction.
Education
High School Diploma: 2011
Hampton Highschool - City, State
Hampton Highschool - City, State
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Resume Overview
School Attended
- Hampton Highschool
Job Titles Held:
- General Production
- Loader/Unloader
- Customer Service Representative
- Technical Support Agent
Degrees
- High School Diploma : 2011
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