general office manager resume example with 5+ years of experience
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Experienced professional with a unique combination of technical expertise, managerial experience, business leadership and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner. Personable manager successful at building strong professional relationships. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members.
- Perform duties in such a manner as not to jeopardize the safety and health of themselves, fellow-associates, customers, the public, or the environment Meet and/or exceed pre-established Company goals Correctly operate equipment necessary to adjust eyewear Listen and respond immediately with an appropriate level of concern to all customer issues.
- Ensure that staff training and development files are utilized For every employee and maintain all store employees attendance records.
- Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
- Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
- Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
- Completes operational requirements by scheduling and assigning employees; following up on work results.
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
- Maintains office staff by recruiting, selecting, orienting, and training employees.
- Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Contributes to team effort by accomplishing related results as needed.
- Researching and resolving billing and collection issues in a timely manner.
- Follow-up with third party insurance carriers on unpaid claims until claims are paid.
- Monitors claims for missing information, authorization and control numbers.
- Prepare and submit claims to third party insurance carriers.
- Maintain confidentiality of all information by following HIPPA guidelines.
- Complete work within authorized time to assure compliance with departmental standards.
High Point High School - Beltsville, MD
General Studies
- Leadership Development Program
- Management Training and Development
- Business Management career course (Alison Courses)
- Excel Training course (Excel 2013)
Billing, clerical, coaching, Competitive Analysis, counseling, customer relations, Customer Service, staff training, filing,Human resources, insurance,Inventory Control, materials, Microsoft Excel, Office, Microsoft PowerPoint, Quick books, PowerPoint, windows, Microsoft Word, organizing, Payroll, Presentation Skills, Process Improvement, publications, quality, recruiting, Reporting, Researching, retail, Safety, sales, sales training, scheduling,Verbal Communication, workshops. Organizational Restructure and Change, Organizational Skills, Outsourcing, P&L Management, PC Competent, Performance Analysis, Performance Evaluations, Problem Resolution, Process Redesign, Product Analysis, Product Development, Profit and Loss, Profit Generation, Project Management, Project Planning, Public Relations, Purchasing, Quality Management, Revenue and Market Expansion, Risk Management, Sales, Cost Reductions, Cross-Cultural Communications, Customer Relations, Departmental Operations Management, Distribution Management, Diverse Market/Industry Knowledge, Employee Scheduling, Event Management and Promotion, Expense Control, Facility Management, Fast Learner, Sales Analysis, Service Quality Improvement, Staff Development, Staff Motivation, Staff Training, Staff-Retention Programs,Strategic Planning, Strategy, Team Building, Team Leadership, Team Player, Time and Resource Optimization, Time Management, Total quality management, Training and Development, Vendor Negotiations,Work flow Planning, Account Management, Administrative Skills, Analytical Skills, Budget Administration, Budget Allocation, Budget Analysis, Budget Development, Budget Forecasts, Change Implementation, Communication.
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Resume Overview
School Attended
- High Point High School
Job Titles Held:
- General Office Manager
Degrees
- High School Diploma
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