general merchandise stocker resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Trained in safely operating forklifts and pallet jacks to transfer product. Proven customer service skills with excellent attention to detail and multitasking strengths. Consistently monitors stock levels to stay on top of daily needs. Multilingual individual with team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales.

  • Analytical and problem-solving skills
  • Product restocking
  • Stocking and replenishing
  • Shelving of products
  • Safety processes and procedures
  • Cleaning procedures
  • Operational improvement
  • Business operations
  • Project organization
  • Process improvement
  • Supervision
  • MS Office
  • Strong work values
  • Customer relationships
  • Heavy lifting
  • Equipment monitoring
  • Performance improvement
  • Team management
  • Organization
  • Communications
  • Team building
  • Customer service
  • Problem resolution
  • Shelving of products
Work History
General Merchandise Stocker, 07/2019 - Current
Food City Tazewell, TN,
  • Knowledge of guest service fundamentals and experience supporting a guest first culture across the store.
  • Experience in retail business fundamentals: department sale trends, inventory management, and process efficiency and improvement
  • Experience executing daily/weekly workload to support business priorities and deliver on sales goals
  • Greet and service guests as you complete workload with minimal guest disruption
  • Be an expert and dedicated owner of select general merch areas to ensure sales floor is full, in stock and accurately signed for guest
  • Own zone for general merch categories and sales floor in stocks. Including pushing and stocking product to sales floor.
  • Ensure regular and promotional signing is set accurately for general merch categories
  • Execute revisions and sales plans for all general merch categories
  • Assist all non GM area of the store with transition sets and ISM
  • Conduct weekly price change workload for all general merch categories
  • Complete RFID scans in GM areas and system audit functions to ensure inventory accuracy
  • Support guest services such as back-up cashier, order pick up (OPU) and drive up (DU)
  • Accurately execute all pulls (I.E. Daily auto fills, CAFs, out of stock, EXFs, manuals and guest request) and backstock product from general merch categories efficiently and timely
  • Process all inbound deliveries using the receive application to ensure inventory accuracy
  • Complete all back room daily and weekly audits
  • Operate power equipment only if certified
  • Maintain back room and fixture room organization, location accuracy and follow equipment guidelines
  • Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
  • Provide service and a shopping experience that meets the needs of the guest
  • Demonstrate a culture of ethical conduct, safety, and compliance
Inventory Control Specialist, 01/2018 - 07/2019
Balchem Corporation Faribault, MN,
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
  • Kept merchandise moving smoothly and accurately from warehouse to the line.
  • Audited and corrected discrepancies in inventory numbers.
  • Received, sorted and processed damaged goods with vendors or manufacturers.
  • Completed physical inventory counts each day
  • Unloaded shipments, reviewed merchandise and tracked paperwork.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Completed daily cycle counts to maintain accuracy of records.
  • Gauged production progress to inform leaders of performance concerns.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Implemented crisis control initiatives to reduce lost time during unanticipated events.
Cashier Team Lead, 12/2014 - 09/2017
Cargo Largo Independence, MO,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Requested official identification for gun purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Monitored areas for security issues and safety hazards.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Evaluated professionalism of checkouts every 30 minutes and kept team members on top of cleaning tasks.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Increased customer loyalty and retention.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Developed standard operating procedures.
  • Prepared and submitted end-of-shift reports
  • Assisted customers by answering questions and fulfilling requests.
  • Displayed new stock and rotated existing products.
Associate of Science: Welding, Expected in 08/2020
Shelton State Community College - Tuscaloosa, AL
Status -
  • Member of PHI Theta Kappa Society
  • Majored in welding
  • President list (2019-2020)
  • Graduate with honors

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Shelton State Community College

Job Titles Held:

  • General Merchandise Stocker
  • Inventory Control Specialist
  • Cashier Team Lead


  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: