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General Manager East Coast Business Operations Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth.

Skills
  • Budgeting and forecasting $135M cost center
  • Senior Management/Executive experience
  • Negotiation skills with sustained sales growth
  • Strong employee development and mentoring
  • Partnerships and Scientific Collaborations with Industry, Government and Academia
  • Strategic Planning
  • Creative and effective Business Development
  • Great communications skills, verbal and written
  • Cross-functional collaborations
Work History
General Manager - East Coast Business Operations, 06/2006 to Current
Destination Xl Group, Inc. Albuquerque, NM,
  • Drove year-over-year business growth while leading business operations, strategic vision and long-range planning. Managed a team of 125 employees and a cost center of $135 Million.
  • Created, managed and executed business plan and communicated company vision to leverage strategic areas for growth across key markets, especially with respect to emerging trends in scientific research and development.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels. Reviewed effective contracts, strategic accounts (such as Merck, GSK, Johnson and Johnson) and created collaborative partnerships.
  • Trained, coached and mentored staff to ensure continued growth and development for the management team as well as sales, service and support teams to increase their skills and effectiveness.
  • Enhanced and redefined organizational structure regularly to ensure efficiency and resource allocation for continued growth.
  • Initiated customer partnerships and to grow market share and to expand business through these valuable, innovative scientific collaborations. Created scientific programs and projects, combining Subject Matter Experts and Key Opinion Leaders from Industry, Government and Academia.
Regional Sales Manager, 03/1991 to 05/2006
Entegris, Inc. Gainesville, FL,
  • Supervised sales strategy, training, team structure and communication of regional sales program.
  • Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
  • Maintained clients' satisfaction by serving as point of contact, routinely re-assessing needs and resolving any present or foreseeable conflicts.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Managed 6 sales representatives and technical support organization to ensure effective business planning and growth
  • Penetrated new markets by investigating competitor products, services and trends.
  • Established plans for pursuing new customer groups and product opportunities.
Analytical Chemist, 06/1982 to 06/1986
Federal Bureau Of Investigation Laboratory City, STATE,
  • Developed new methods and tested them extensively for use in case-working laboratory of the FBI, especially for the serology lab and explosives lab.
  • Conducted Forensic Science Research to create new, effective and more sensitive methods for analyzing evidence and scientifically determining its relevance to a crime scene.
  • Creator and editor of Crime Lab Digest to share methods and new research with state and local crime labs.
  • Conducted training regularly for local state and crime laboratory personnel, including course design and experimental demonstrations.
  • Wrote papers and published research in journals, including writing a chapter that was peer reviewed and published in a book entitled "Analytical Methods in Forensic Chemistry" edited by David Ho.
Education
Bachelor of Science: Chemistry, Expected in
to
University of Virginia - Charlottesville, VA
GPA:
  • Dean's List
Accomplishments
  • Continued sales growth of the East Business Operations, with 4% CAGR during the past 6 years, exceeding company averages.
  • COVID-19 Innovation Response Team coordinated discussions with customers to support their development efforts for vaccines, therapeutics and diagnostics during the pandemic
  • Americas Leader of our Diversity and Inclusion Employee Circles, including Gender Diversity, Veterans Circle, Pride@Waters and Multicultural Circle initiated our HBCU donation program through employee discussions
  • Created several Centers of Innovations with our customers, including Duke University, Georgetown University, University of Virginia, NIH, University of Maryland School of Pharmacy, among others. High level relationships with our customers in government, academia and industry.
  • Aware of industry trends, and leverage emerging technologies to add innovation and value to laboratories and business through collaborative discussions, research projects and partnerships, including Medicines for All Institute, NIIMBL, and strong relationships with USP and NIH.

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Resume Overview

School Attended
  • University of Virginia
Job Titles Held:
  • General Manager - East Coast Business Operations
  • Regional Sales Manager
  • Analytical Chemist
Degrees
  • Bachelor of Science

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